Dispatcher, Sr. jobs in Temple, TX

AirHeads HVAC of Temple, TX is looking to hire a full-time Dispatcher. Are you great on the phone? Do you enjoy providing exceptional customer service in a fast-paced office environment? Are you interested in starting a career with a stable and respected HVAC company? If so, keep reading!

This dispatch position works a schedule of 8 am to 5 pm Monday through Friday and earns a competitive wage of $11 to $16 per hour, depending on experience as well as spiffs and bonuses! We also offer some of the best benefits around including a spiff and bonus program, as well as a retirement account. If this sounds like the right opportunity for you to use your customer service superpowers, apply today!

ABOUT AIRHEADS HVAC

Since 2007, Airheads HVAC has operated in the Central Texas area. We are proud to have made such an impact on numerous local businesses and homes within the community. From the beginning, our main focus was to provide the highest level of service and customer satisfaction in the industry without the premium price. We continue to strive to provide the best heating and air conditioning repair in the area.

We are a small, family-run business with honesty and fairness being our number 1 objective. We treat each team member with respect and offer training as much as possible to aid in your success. We wish to see everyone grow and succeed! Being a smaller company with a tight-knit group of employees, we easily get along.

A DAY IN THE LIFE OF A DISPATCHER

As a Dispatcher, you arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client phone calls, schedule installs, and dispatch service calls to field technicians.

You schedule calls in order to provide prompt, convenient service, as well as maximize our field technician's time and mileage. You forecast days and weeks ahead to keep all employees working and on track including ordering equipment.

Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. And, as necessary, you reschedule appointments. You also collect payments and work some bookkeeping. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly.

DISPATCHER QUALIFICATIONS

• Able to pass a background check
• High school diploma
• Reliable transportation

Are you dependable? Do you have excellent customer service skills? Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly and patient? If so, you may be perfect for this dispatch position!

ARE YOU READY TO JOIN OUR TEAM?

If you are a scheduling extraordinaire and feel that you would be right for this dispatch position, fill out our initial 3-minute, mobile-friendly application today!

Location: 76502