Distribution Center Supervisor supervises daily planning, organizing, and operations of a distribution center. Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Being a Distribution Center Supervisor monitors inventory levels to ensure sufficient levels to fulfill all orders. Balances workloads as needed to achieve production and delivery goals for each shift. Additionally, Distribution Center Supervisor utilizes software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements. Typically requires an associate degree or equivalent. Typically reports to a manager. The Distribution Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Distribution Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description of the Position:
A Supervisor, or Department Supervisor, is responsible for managing the workflow of their team
or department by assigning tasks, supporting staff, monitoring results and reporting to senior
management. They contribute to the efficiency of their department by reviewing and improving
processes and setting targets for their teams. A supervisor is also responsible for coaching,
resolving issues and serving as a link between subordinates and upper management.
• Completes operations by developing schedules, assigning and monitoring work, gathering
resources, implementing productivity standards, resolving operations problems,
maintaining reference manuals, and implementing new procedures.
• Monitor employee productivity and provide constructive feedback and coaching.
• Receive complaints and resolve problems.
• Maintain timekeeping and personnel records by inputting payroll data (hours, comments) for
hourly direct reports daily and approving weekly.
• Ensure adherence to legal and company policies and procedures and undertake disciplinary
actions if the need arises.
• Maintains safe and healthy work environment by establishing and enforcing organization
standards and adhering to legal regulations.
• Able to handle accident handling (injury management, witness statements, reporting and
investigation).
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance
when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
Responsibilities:
• Follows established operational procedures for activities such as verification of incoming
and outgoing shipments, handling, and disposition of materials, and keeping warehouse
inventory current.
• Primarily responsible for ensuring training is completed (OSHA equipment, compliance, etc.)
and records are maintained for a variety of needs including OSHA, customer, and other
audits.
• Manages key operational requirements within the budget and according to customers’
requirements.
• Meets and exceeds customer satisfaction through strong understanding of customer
expectations.
• Addresses and helps resolve customer complaints both verbally and written directly and
indirectly.
• Set goals for performance and deadlines in ways that comply with company’s plans and
vision and communicate them to subordinates.
Benefits
• Medical, Dental, Vision (short wait period) (multiple options available)
• 401(k) with matching program
• Company paid short term disability
• Paid holidays, vacation, and sick time
• Friendly and Open-Door culture
• Salary Range: 60k - 71k
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