Distribution Manager manages and deploys the operational strategy, business processes, and systems for overall distribution operations, including order fulfillment, warehousing, inventory management, and transportation. Communicates and monitors production measurement metrics and sets performance targets at the team and individual level for all distribution-related functions that align with company objectives and are within regulatory guidelines. Being a Distribution Manager utilizes data-driven analytical tools and systems to continuously monitor operations, identify inefficiencies, and develop optimization strategies. Troubleshoots and resolves escalated operational issues. Additionally, Distribution Manager ensures all operations adhere to industry safety protocols and comply with OSHA, DOT, or other governmental regulations. May require a bachelor's degree. Typically reports to a head of a unit/department. The Distribution Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Distribution Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Job Summary: The Distribution Support Manager provides high-level business support to foster positive relationships with distributor partners for Schönox HPS North America, LLC (the “Company” or “HPS”). This position serves as a primary point of contact for distributors, addressing any concerns, providing support, and ensuring their needs are met. This role acts as a liaison between HPS Management and various teams within the Company including Sales Operations, Marketing, Technical, and others in coordinating special projects for sales and distribution. The duties of this position include a myriad of professional skills that are complex in nature, requiring considerable discretion in handling confidential information and sensitive matters.
Essential Duties and Responsibilities:
Qualifications/Requirements:
Education/Experience:
A bachelor’s degree in business administration, supply chain management, logistics, management, or a related field is required. Previous experience in distribution, sales, customer service, or supply chain management is highly preferred. A strong understanding of the industry, market trends, and distribution channels is highly valued. Candidates should be familiar with distribution strategies, inventory management principles, and sales processes.
Proficiency in Microsoft Office applications (such as Outlook, Excel, Word, and PowerPoint) is required. Experience with customer relationship management (CRM) software and data analysis tools may also be beneficial.
Physical Demands:
The physical requirements of this position involve light work where the worker sits most of the time. Physical demands include occasional climbing, stooping, and standing; frequent reaching, walking, lifting, grasping, and repetitive motion; continuous talking, hearing, fingering/handling, and close visual acuity. During exhibitions (trade shows, conventions, conferences, etc.), frequent pushing, pulling, and kneeling may also be required.
Work Location/Environmental Condition:
This position is based at the Florence Support Center in Florence, Alabama. The conditions are that of typical office work and the worker is not substantially exposed to adverse environmental conditions. Occasional overnight travel to distribution locations, trade shows, special events, etc., is required.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
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