DISTRICT MANAGER jobs in New York, NY

• Establish and maintain excellent client relationships, ensuring a deep understanding of their needs and expectations.
• Perform monthly location inspections to ensure compliance with company standards and SLAs.
• Report inspection findings/issues and resolve deficiencies within the SLA timeframe.
• Ensure employee compliance to company Clock-In/Out requirements
• Perform walk-throughs/estimates with prospective clients and cross-sell new/additional service opportunities.
• Track and ensure that periodic services have been scheduled and completed, and address customer complaints promptly and efficiently.
• Manage and minimize overtime within the assigned region and notify HR/Payroll and Operations of all staffing changes.
• Be on-call for emergency situations/calls - evenings and weekends.
• Manage the profitability of all service locations within the assigned region.

Key Requirements:

• A proven track record of success in managing and leading teams within the commercial cleaning industry.
• Detail-oriented and possessing strong communication skills (email, phone).
• Results-oriented, with the ability to resolve challenges and emergencies at a moment's notice.
• Ability to handle multiple projects simultaneously.
• Customer-focused with a can-do approach to problem-solving.
• Knowledge of administrative and clerical procedures.
• Working knowledge of email, spreadsheets, smartphones, and relevant software applications.