Documentation Supervisor coordinates the production of functional, configuration, and user interface documentation for computer software and hardware products. Collaborates with technical teams to prepare accurate content. Being a Documentation Supervisor reviews edits and approves the final content. Ensures that standardized documentation methods and tools are deployed and that required document control procedures are employed. Additionally, Documentation Supervisor monitors project deliverables and timelines to ensure on-time delivery of release notes, manuals, and online content. Requires a bachelor's degree or equivalent. Typically reports to a manager. The Documentation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Documentation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Responsibilities:
- Supervise and manage a team of employees in a retail environment
- Provide training and development opportunities to enhance employee skills and performance
- Ensure excellent customer service by coaching employees on sales techniques, phone etiquette, and customer interactions
- Oversee cash handling procedures and ensure accuracy in transactions
- Monitor inventory levels and implement effective inventory control measures
- Utilize retail math skills to analyze sales data and make informed decisions
Qualifications:
- Multilingual skills are a plus, as it may be necessary to communicate with diverse customers and employees
- Previous experience in supervising or managing a team, preferably in a retail setting
- Strong knowledge of sales principles and retail management practices
- Proficient in cash handling procedures and possess excellent math skills
- Excellent communication and interpersonal skills
- Ability to prioritize tasks, delegate responsibilities, and make sound decisions
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or benefits associated with the role of Supervisor.
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
Experience level:
Shift:
Work Location: In person
Clear All
0 Documentation Supervisor jobs found in Mcallen, TX area