Duty Manager jobs in High Point, NC

Business Development Manager: Filters & Heavy-Duty Sales

Position Mission:

NAPA is seeking a Business Development Manager to expand Filters and HD product sales to current and new customers at all distribution levels. The BDM will be responsible for communicating and executing assigned Categories strategic initiatives, sales promotions, and training.

Key Performance Metrics:

• Combined Sales: ALL Filters, HD Products, Hydraulics, Commodities, TW others as assigned.
• Filter Fleet Surveys Completed
• Filter Sales Events
• NAPA Auto Parts combined Sales and EBITA

Responsibilities:

• Within your assigned Categories present, communicate, and sell storeowners and their installer customers on the NAPA category strategic initiatives, promotions, value proposition and training materials.
• Manage the execution of Fleet Surveys as needed based on customer demands.
• Close partnership with TSM/TMOD on ISO Store Readiness/Inventory levels
• Provide field insights to help drive sales and strategic Category initiatives.
• Achieve territory sales quota and provide training to store employees on the proper implementation and utilization of NAPA Filters, HD programs.
• Work as an advisor and business partner role with store owners to build long-term relationships.
• Leveraging Category expertise prepare stores to manage effective inventory levels.
• As needed basis manage, organize, and lead category specific sales blitz’s (Filter Sales Events) in assigned territory.
• Consistently meet or exceed monthly, quarterly, yearly financial targets.
• Provide top-notch customer service and communication to all accounts in your territory.
• Demonstrate a thorough knowledge of all aspects of assigned product lines.
• Provide classroom and/or “in-field” education and training to customers on assigned product lines.
• Execute weekly, monthly, quarterly and HQ sales plans to achieve business growth opportunities consistent with the Company’s growth objectives.

  Execute Category sales programs/strategies aimed to improve the overall effectiveness of the territory, DC, District and/or area business activities.

  Conduct periodic account reviews to keep management updated on key progress indicators.

• Attend, organize, and manage key promotional events and trade shows.
• Participate with colleagues in sharing marketing intelligence about product opportunities that will grow sales.
• Other duties assigned.

Experience, Education, and Abilities

• 3-5 years of previous selling and account management experience. Must have a solid record of success developing new business, while still being able to maintain and grow existing business.
• Bachelor’s Degree or equivalent sales/marketing experience.
• Possess a valid driver's license with no DWI convictions within the past four years and not have over three moving violations or two at-fault accidents in the last three years.
• Must be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drive long distances to make multiple sales calls on a daily basis including overnight stays as required by the territory.
• Must be willing and able to work extended hours and weekends as needed.
• Proficient with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications).
• In addition, the position requires the following competencies:

  Possess a high sense of urgency and be customer service oriented. Experience with building and developing strong customer relationships. Excellent listener. Empathetic to individuals concerns and direct necessary follow-up actions.

  Be a team player. We want teammates with a proactive, never-fail-attitude in the face of adversity, ambiguous situations, and a lack of managerial oversight. You should have the ability to work and motivate yourself independently while also working with teammates for the greater good of the team and Company.

  Multi-Tasking: Ability to manage many different sales activities simultaneously.

  Excellent organizational and follow-up skills; ability to prioritize and demonstrate initiative.

  Tenacity: Staying with a position or plan of action until the desired objective is achieved or is no longer reasonably attainable.

  Meet commitments.

  Strong written, oral, and facilitation skills.

  Excellent presentation skills - ability to effectively deliver sales presentations to varied audiences.

  Ability to define problems and resolve them quickly.

  Set expectations, track results, and manage accountability.

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