EAP Counselor jobs in Bangor, ME

Northern Light Health

Department: Healthy Life EAP

Position is located: One Cumberland Place Office

Work Type: Full Time

Hours Per Week:40.00

Work Schedule: 8:00 AM to 5:00 PM

Summary:

This position supports and enhances clients, employees, and customer’s wellbeing. Providing essential support to others is an honor and we understand the importance of being our best self to provide that support. Healthy Life EAP’s work environment focuses on and promotes work/life harmony, collaboration, creativity, and professional development. We are a group of experienced independent counselors empowered to provide the highest quality of support to our clients while gaining that same support from each other. We have a unique streamlined intervention and documentation approach.

Responsibilities:

• Assessment, referral and short-term services for EAP clients • Provides Corporate Leadership Training and Consultation • Manages supervisor mandated and SAP referrals • Responds to critical incidents in the workplace • Assists in client account management and retention • Provides case management and HR consultation as needed • Provides on-site services when requested including training • Provides necessary paper records as scheduled and maintains timely records in EAP software system • Identifies opportunities to expand business clients • Fulfills on-call duties as needed • Assists in miscellaneous other tasks as needed.

Other Information:

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials

• Required Licensed Clinical Social Wkr, or LMFT, or LCPC

Working Conditions