eCommerce Strategy Director implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Being an eCommerce Strategy Director compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Additionally, eCommerce Strategy Director plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to a director. The eCommerce Strategy Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an eCommerce Strategy Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
eCommerce Account Director
Company Overview
eHouse is a premier Shopify Plus digital commerce agency and Klaviyo Master Elite partner that offers comprehensive digital transformation services tailored for mid-market and enterprise organizations.
Redefining what’s possible in digital commerce.
At eHouse, we create growth opportunities through consultation, innovation, and emerging technologies, with a relentless focus on people, clients, partners, and operational excellence.
eHouse has capabilities in eCommerce development, technological innovations, and growth marketing strategies all under one roof. We understand the unique needs and goals of each of our clients and partners, and we create customized solutions based on our deep knowledge and expertise.
In order for us to deliver the best services for our clients and partners, we must first deliver the best practices and experiences for our people. We do that by prioritizing and modeling our Core Values on a daily basis. They are our guiding principles for how we show up and hold ourselves and each other accountable: Be Curious. Be Resourceful. Be Accountable. Be Collaborative. Be Kind. If you feel a resonance with our Core Values and an alignment with the following job description, please apply!
Job Description
An eHouse Account Director will lead a multi-service portfolio of large mid-market to enterprise accounts and is accountable for the client relationship, strategic planning, forecasting, growth, and optimization. They will work cross-functionally with SMEs (Subject Matter Experts) across service lines that include paid media acquisition, search, CRM and retention marketing, loyalty, affiliate, store management, conversion optimization, UX/UI design, development, and merchant of record. This role is highly consultative and collaborative.
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