Emergency Dispatcher jobs in Monroe, LA

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative/Dispatcher
  • All Plumbing 24/7
  • Sterlington, LA FULL_TIME
  • Primary Job Function:  Work directly with company president as customer service representative and dispatcher, along with performing assigned task, detailed below.  Overseeing and modeling excellent customer service, via answering phones, processing service work orders, accounts receivable duties, conducting customer satisfaction calls, and administrative duties as assigned by President.  Routinely update procedures and processes and ensure these are being adhered to.  Become proficient in the service software including learning all aspects of software to enhance company performance.  Supervise customer service personnel and have excellent communication with technicians. 

    Job Description:
    Coordinate and monitor Customer Service, including the following
    • Assist All Plumbing develop repeat and referral business through excellent service.
    •  Assist All Plumbing by ensuring the Service Titan database is updated with e-mail address, cell and fax numbers and validated addresses on all customers.  
    • Train and back-up customer service assistants in all duties. 
    •  Ensure the office staff is fully utilizing company software. 
    •  Conducting training for this purpose. 
    •  Train CSR for back up dispatcher duties.  
    • Dispatch technicians, manage service schedule and communicate effectively with technicians and customers, managing labor of employees & revenue goals on a routine basis. 
    • Assist Management in resolving customer complaints before escalating to upper management. 
    • Answer telephone and greet visitors as needed.
     Inside Sales
    •  Complete follow up calls as they appear on schedule, unless they are within the Field Supervisor’s range. 
    • Coordinate with Field Supervisor & complete follow up calls for estimates that have been given. 
    • Coordinate plumbing inspection call sessions with CSA as needed. 
    • Coordinate billing for customers as needed. 
    Office Duties Train new & existing employees as needed.
    •  Maintain up to date, accurate procedures and processes both on line and in binders with accurate procedures, ensuring all are easily located. 
    • Review night service report daily and follow up on calls and issues with customers/techs. 
    • Responsible for maintaining Accounts Receivable book and communicating with customers that have not paid on time. Review database daily to verify invoicing & payments are completed in a timely manner. 
    • Maintain office supply inventory and minimum levels of inventory managing within budgets and comparison shopping. Responsible for plumbing agreement program production/process and administration.
    •  Develop programs to advance the growth of the program. 
    • Assist management with strategies to improve the growth of staff & the company.    
    Marketing
    •  Work with management & staff to develop new strategies to improve and grow the company. 
    • Develop & assist in marketing sources and social media for the company.  
    Participate in best practices to advance All Plumbing’s goals.  
    • Adhere to, advance and introduce the processes, policies and procedures of the company.
    •  Develop training processes for administrative team. 
    • Develop a personal development training program for yourself and be responsible for your development so that you can add to your self development and the team. 
    •  Attend and contribute feedback at all office meetings. 
    • Attend and participate fully in all training opportunities. 
    • Develop training programs to enhance teams strengths in areas needed as work is produced. 
    • Interact regularly with the inside support staff and technicians to ensure best possible service to clients.
    • Prepare regular performance reviews for the office staff.  Assist the management team in personal development avenues for the team as well as the improvement of the staff. 
    Complete special projects as assigned by President.   


    Education and Skills Required:
    • Minimum high school diploma or GED.  Some higher level education is a plus.
    • Prior experience in supervisory and management duties.
    • Professional appearance and demeanor.
    • Excellent oral and written communication skills.
    • Friendly and great attitude.
    • Basic math skills.
    • Accurate typing skills, preferably 60 wpm or better.
    • Attention to detail and organization skills.
    • MS Word and Excel proficient.


  • 19 Days Ago

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Emergency Medicine Physician - 1462062EXPPLAT
  • LocumJobsOnline
  • West Monroe, LA FULL_TIME
  • LocumJobsOnline is working with AMN Healthcare to find a qualified Emergency Medicine MD in WEST MONROE, Louisiana, 71291!Pay Information$265 per hourAbout The PositionJob Description & Requirements E...
  • 18 Days Ago

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RN Emergency Room PRN
  • Steward Health Care System
  • West Monroe, LA OTHER
  • Location: Glenwood Regional Medical CenterPosted Date: 4/1/2024Job Type: Per DiemSalary: $44.00Department: 4200.50150 EMERGENCY SERVICES (ED)POSITION SUMMARY The Emergency Room RN is responsible and a...
  • 21 Days Ago

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Emergency Medical Responder Trainee
  • Acadian Ambulance
  • Monroe, LA FULL_TIME
  • Emergency Medical Responder Trainee to Emergency Medical Responder in 10 days! Accelerated EMR class Get Paid to Train for a Rewarding Career! Acadian Ambulance Service is offering an opportunity for ...
  • Just Posted

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Emergency Room RN
  • Trustaff
  • Monroe, LA FULL_TIME
  • As an Emergency Room RN, you'll provide care for patients requiring emergency attention due to illness or trauma. One of the most critical parts of the Emergency RN job is performing a focused assessm...
  • 1 Month Ago

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RN - Emergency Room - Monroe
  • Ochsner LSU
  • Monroe, LA FULL_TIME
  • We're about creating exceptional experiences for both our patients and our employees. Partnering with the LSU School of Medicine, our goal is to provide high-quality patient care within a setting that...
  • 27 Days Ago

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0 Emergency Dispatcher jobs found in Monroe, LA area

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Landscaper
  • Sonny Panzicos Garden Mart
  • Monroe, LA
  • Job Description Job Description Essential Job Functions Candidates may be required to perform additional duties from tho...
  • 4/26/2024 12:00:00 AM

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HVAC Installer
  • SERVPRO of Monroe/West Monroe - 8266
  • Monroe, LA
  • Job Description Job Description Benefits: 401(k) matching Dental insurance Health insurance Paid time off Training & dev...
  • 4/24/2024 12:00:00 AM

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Relay Technician I, II, III, or Sr
  • Entergy
  • Monroe, LA
  • Relay Technician I, II, III, or Sr Date: Mar 31, 2024 Location: New Orleans, Louisiana, United States Company: Entergy P...
  • 4/24/2024 12:00:00 AM

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Trauma Registrar 1
  • Franciscan Missionaries of Our Lady Health System
  • Monroe, LA
  • Job Description This position is accountable for the collection, completion, and verification of the accuracy of all pat...
  • 4/22/2024 12:00:00 AM

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Travel Nurse - Medical-Surgical RN $1944/wk
  • Hiring Now!
  • Monroe, LA
  • Job Description Nomad Health seeks an experienced Medical-Surgical registered nurse for a travel assignment in LA. Take ...
  • 4/22/2024 12:00:00 AM

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Travel Nurse - Emergency Room RN $1944/wk
  • Nomad Health
  • Monroe, LA
  • Job Description Nomad Health seeks an experienced Emergency Room registered nurse for a travel assignment in LA. Take th...
  • 4/22/2024 12:00:00 AM

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Travel Nurse - Telemetry RN $1944/wk
  • Hiring Now!
  • Monroe, LA
  • Job Description Nomad Health seeks an experienced Telemetry registered nurse for a travel assignment in LA. Take the nex...
  • 4/22/2024 12:00:00 AM

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Travel Nurse - Medical-Surgical RN $1944/wk
  • Nomad Health
  • Monroe, LA
  • Job Description Nomad Health seeks an experienced Medical-Surgical registered nurse for a travel assignment in LA. Take ...
  • 4/15/2024 12:00:00 AM

Monroe (historically French: Poste-du-Ouachita) is the eighth-largest city in the U.S. state of Louisiana. It is the parish seat of Ouachita Parish. In the official 2010 census, Monroe had a population of 48,815. The municipal population declined by 8.1 percent over the past decade; it was 53,107 in the 2000 census. After a recheck in 2012, the Census Bureau changed the 2010 population from 48,815 to 49,147. Mayor Jamie Mayo, however, maintains that the Monroe population is more than 50,000 and indicated that he will pursue a continued challenge to the count. Monroe is the principal city of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$34,805 to $44,314
Monroe, Louisiana area prices
were up 1.2% from a year ago

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