Emergency Dispatcher jobs in Owensboro, KY

Rexing Companies is a family-owned and operated family of companies, based in Evansville, Indiana. We have a passion for freight, customer service, and our employees.

We are currently looking for a Dispatcher for our growing JR’s Expedited Freight division. With our company's exponential growth and rapid expansion, there are opportunities to grow within this position. We are ready to take on the challenge with you.

Do you have a passion for supply chain and logistics? Thrive on the operations side of business? Do you have great interpersonal skills, strong organization skills, and work well in a fast-paced environment? Then this is the position for you.

As a dispatcher, with our company, you will work with our operation and terminal managers to coordinate pick-up and deliveries for our asset-based trucking company. In this role, you will help communicate with our drivers on pick-ups, deliveries, detention, tardiness, etc. You will also monitor and update driver files and proper licensing/ permits for our trucks, schedule meantime for all trucks and trailers, record any incidents and accidents of the drivers and attend bi-annual safety meetings.

Experience in the freight industry is recommended and preferred.

We are looking to become the best transportation partner out there, and you could be our missing piece.

Responsibilities:

• Communicate effectively with operations staff regarding scheduling or driver issues;
• Reschedule trips as necessary in the event of vehicle malfunction, traffic, or emergencies;
• Monitor operators and trip status, making adjustments and reassignments as necessary to ensure on-time performance;
• Maintain two-way communication with drivers and customers on various platforms, providing information on customers, cancellations, and directional assistance where necessary;
• Team player
• Promoting and practicing safety awareness
• Helping to ensure on-time performance is achieved
• Answering phone calls promptly and professionally
• Provide accurate and detailed trip data to the Drivers
• Entering loads into Transportation Management Software
• Updating customers on the status of shipments, and assisting with other inquiries
• Planning loads
• Coordinates with vendors for equipment repairs
• Additional duties as assigned by the Operations or Terminal Manager

Requirements:

• Able to work in a fast-paced, high-stress environments;
• Excellent verbal and written communication skills.
• Be self-motivated, independent, and success-oriented
• Well-organized
• One year experience in a dispatcher or brokerage role involving DOT/FMCSA requirements for Class A CDL drivers (tractor-trailers) in the trucking industry is preferred
• Exceptional interpersonal communication, customer relations, conflict resolution, and relationship-building skills
• High proficiency with Microsoft Excel, Word, PowerPoint, and other Windows applications
• Proficiency with and knowledge of trucking safety regulations, including ELD systems, hours of service, and CDL driver qualifications is preferred
• Experience working with Transportation Management software, specifically Prophecy or TMW is preferred
• Familiar with the different load boards EX: DAT, Sylectus, XPO, Carter, etc. preferred
• Well-organized with the ability to set and execute priorities.
• Demonstrated ability to maintain professional conduct in a fast-paced and stressful environment.
• HS Diploma required, Associate or Bachelor's Degree preferred

Don’t meet every requirement? Go ahead and apply. At Rexing we are dedicated to growing a diverse, authentic, and healthy learning environment. We are excited about those who are willing to learn and grow in their own skills. Even if your skills aren't completely alone, if you are excited to explore a new career, we are too! Apply today.

Job Type: Full-time

Pay: $37,500.00 - $45,000.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person