Emergency Dispatcher jobs in Wyoming, MI

Job Summary:

Operates the company communications center. Responsible for seeing that all requests

for ambulance service are fulfilled in an orderly and timely fashion.

Duties and Responsibilities:

1. Receives all requests for ambulance service and fulfills them as soon as possible.

2. Answers all incoming telephone calls and directs them to the appropriate person.

3. Coordinates the movement of company ambulances.

4. Maintains constant communications with ambulance crews.

5. Obtains exact location, nature of problem, phone number and other pertinent

information from those requesting an ambulance.

6. Requests assistance from other agencies as needed.

7. In the event of communications failure: notifies appropriate agency that repairs

are needed; assures that company communications are maintained.

8. Schedules non-emergency calls so as not to interfere with ability to provide

emergency services.

9. Coordinates Rockford Ambulance radio traffic.

10. Monitors activities of other public service agencies.

11. Provides assistance to ambulance crews as needed.

12. Documents dispatch activity as required.

13. Records all dispatch activity on dispatch computer accurately.

14. Provides for the safety of responding units and other emergency responders by

sharing all pertinent information gathered.

15. Directs units to response locations utilizing maps, etc.

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 42 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Night shift
• Weekends as needed

Experience:

• Typing: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Rockford, MI 49341 (Required)

Work Location: In person