End User Support Specialist jobs in Aurora, IL
Recently Added End User Support Specialist jobs
- Na Oiwi Kane
-
Chicago, IL
FULL_TIME
-
JOB DESCRIPTION
Position Title: Computer User Support Specialist
Location: 80% Remote, 20% Chicago, IL
Introduction:
Rivet Operations Company (“Rivet”) has an opening for a Computer User Support Specialist. This position will be in support of the U.S Railroad Retirement Board (RRB) providing IT Support Services. Rivet is an exceptional industry partner to the Department of Defense (DoD) and a leader in cyber security, IT management, logistics, supply chain management, process improvement and development.
Essential Duties and Responsibilities: (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:
- Monitor, maintain, and optimize operating systems, applications, and vendor specific software supporting the servers and/or peripheral equipment.
- Providing support for the enterprise Exchange/email in the cloud-based infrastructure.
- Maintain system accounts, perform account, and access management for servers and specified applications and databases. Activities include, but not limited to, creation of accounts, issuance of passwords, and resetting locked user accounts.
- Activate, deactivate, stop, and start services, reboot servers, identify and correct system problems, recover system files when necessary, and perform monitoring and tuning of the servers and services.
- Provide troubleshooting support for incidents and document troubleshooting and resolutions in an automated tool.
- Identify, evaluate, document, install, and configure hardware and software to meet user needs ensuring all services, (e.g., Data- at-Rest (DaR), collaboration services, and file storage) are available as required and in accordance with Change and Configuration Management policies and procedures.
- Maintain and support all M365/O365 (G5) features/functions including, but not limited to, the enablement of the application suites (Power BI Pro, Power Apps, SharePoint Online, Microsoft Planner and Whiteboard, etc.,).
- Fault management and analysis, configuration control, and automated performance monitoring on applicable services, servers, and devices.
- Operate and maintain the a mobile device management (MDM) system with Microsoft Intune.
- Open-minded, leans forward, and does not hesitate to reach out to others for help.
- Passionate about technology and excited about learning new systems.
Job Requirements:
JOB REQUIREMENTS
Education and Experience:
- Associates degree required, Bachelor’s Degree preferred (Computer Science, Engineering, etc.)
- Must be a U.S. Citizen and obtain and maintain the required security clearance for the position.
- Possess a Microsoft 365 Certified Solutions certification.
- 5years of IT experience providing Tier 1, 2, and 3 level support.
- Experience with Windows Server 2016/2019, Active Directory, and Group Policies.
- 5 years of experience providing Computer User Support for Microsoft Applications, Azure, and different networks.
Physical Requirements
Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderate to long distance may be required. Possible lifting up to 25 lbs.
Please note: Rivet Operations Company LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs.
Rivet Operations Company LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
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Employee Type
Full-TimeLocation
Chicago, IL (Hybrid)Job Type
Information Technology, Professional Services, TelecommunicationsExperience
Not SpecifiedDate Posted
05/14/2024 - 1 Day Ago
- Honu Services
-
Chicago, IL
FULL_TIME
- Job DetailsJOB DESCRIPTION Position Title: Computer User Support Specialist Location: 80% Remote, 20% Chicago, IL Introduction: Rivet Operations Company ("Rivet") has an opening for a Computer User Su...
- 1 Day Ago
- Gift of Hope
-
Itasca, IL
FULL_TIME
- Overview Gift of Hope is proud to serve as the federally designated not-for-profit organ procurement organization (OPO) that coordinates organ and tissue donation and provides compassionate service to...
- Just Posted
- Jellyvision
-
Chicago, IL
FULL_TIME
- End User Program Manager Who we are Jellyvision ALEX®, is on a mission to improve lives by helping people choose and use their benefits. We are raising the bar—for benefits and the employee experience...
- 23 Days Ago
- McDonald's Corporation
-
Chicago, IL
FULL_TIME
- Company DescriptionMcDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized ...
- 3 Days Ago
- User Interviews
-
Chicago, IL
FULL_TIME
- 🤠 Why Join Us User Interviews is a fully remote team (even in the before times). We are proactive about staying connected to one another despite not sharing the same physical space. Remote culture is...
- 5 Days Ago
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0 End User Support Specialist jobs found in Aurora, IL area
- Giesecke+Devrient
-
Bolingbrook, IL
- Job Description: Support rollout Systems project for Chicago site including creating materials and other master data obj...
- 5/16/2024 12:00:00 AM
- GWS Tool Group
-
Batavia, IL
- Job Type Full-time Description Job Title: Product Support Specialist - Holemaking Department: CRPS Reports to: Director ...
- 5/16/2024 12:00:00 AM
- AST Corporation
-
Lisle, IL
- Job Description Applications Software Technology (AST) was founded on one simple thought, we put our people and our cust...
- 5/16/2024 12:00:00 AM
- Crate&Barrel
-
Romeoville, IL
- We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning ...
- 5/16/2024 12:00:00 AM
- V-Soft Consulting Group, Inc.
-
Lombard, IL
- Job Title: Data Quality Lead - 2 positions. B2B role. Looking for someone with experience pulling and interpreting data ...
- 5/16/2024 12:00:00 AM
- Marmon Foodservice Technologies
-
Carol Stream, IL
- About The Job Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our ind...
- 5/15/2024 12:00:00 AM
- Suncast Corporation
-
Batavia, IL
- The Senior Programming Manager is responsible for overseeing, guiding, and mentoring the programming team at Suncast. Th...
- 5/14/2024 12:00:00 AM
- Solution Partners, Inc.
-
Naperville, IL
- Terms: fulltime role. Location: Naperville, IL - onsite 5 days per week. We are looking for a Senior Cloud Engineer to j...
- 5/14/2024 12:00:00 AM
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