A Dispatcher works under the general supervision of the Campus Police Chief or his designated representative. Dispatchers must be reliable, dependable and trustworthy as much confidential information is handled on a daily basis.
Duties and Responsibilities
Serves as receptionist at Campus Police Headquarters;
Monitor a 24 hour fire and camera system;
Maintain case numbers issued out and keep fire logs;
Serves as telephone operator for the University after normal working hours;
Maintains an accurate status of all field units;
Monitors various radio frequencies;
Maintains a telephone and radio log and reacts to telephone requests;
Initiates preparation of the Offense/Incident/Accident reports and other clerical tasks;
Receives information and dispatches assignments to various field units concerning reported incidents of a criminal nature and/or requests for services;
Keeps the Shift Commander or Field Supervisor informed of all pertinent information;
Monitors and receives by radio, telephone, or via in-person walk-ins, information relative to the security and good order of the campus and surrounding areas;
Will operate the radio and telephone system to communicate that information to field officers, and other officials and agencies;
Compile information as requested by Field Officers and Superiors, and perform such functions as typing, filing and other clerical duties relating to the compilation and maintenance of the Radio Service Log and other related informational files;
Perform other job-related duties as assigned;
Maintain regular attendance
Maintain a working personal telephone number
Minimum Job Requirements
Education: High School Diploma or GED;
Experience: Six (6) months’ paid experience as a dispatcher/telephone operator.
Preferred Qualifications
- Certified Telecommunicator
Special Conditions for Eligibility
Must be willing to work evenings, weekends, holidays, and odd hours as required by the position
Must be able to obtain a Telecommunicators Certification with-in one year of employment.
New Mexico Highlands University has implemented a mandatory COVID-19 vaccine requirement for NMHU students and employees. For detailed information, visit Coronavirus (COVID-19) information – New Mexico Highlands University (nmhu.edu)
Knowledge, Skills, and Abilities
Skill in the use of Microsoft Office Products
Skill in telephone protocol
Ability to take and relay messages
Ability to type, file and proof read
Ability to follow written and verbal instructions
Ability to work independently
Ability to work well with others
Ability to communicate effectively both verbally and in writing
Physical Demands
Sitting…………………………………..Frequently
Standing………………………………Occasionally
Walking……………………………….Occasionally
Bending………………………………Occasionally
Squatting…………………………….Occasionally
Climbing……………………………..Occasionally
Kneeling……………………………..Occasionally
Lifting up to 20 pounds…………Occasionally
Lifting greater than
20 pounds…………………………..Seldom
Repetitive hand motion
- Prolonged use of computer
Working Environment
Work is primarily in an indoor/office setting
Work with frequent interruptions
Pay Rate $15.75 Hr. Work Location/Campus Center Las Vegas, NM Campus EEO Statement
New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.
For disabled access or services call 505-454-3242 or email hr@nmhu.edu
Visit the link below for more information regarding affirmative action and equal opportunity:
Equal Employment Opportunity is THE LAW
Posting Detail Information
Special Instructions to Applicant
APPLICATION PROCEDURE: Apply directly to this job at http://nmhu.peopleadmin.com/postings/3439. A complete online application must include: 1) Letter of interest/cover letter; 2) Resume; and, 3) Names, telephone numbers and email address of three (3) professional references in online application. References will be contacted in conjunction with on-campus interview. Upload required materials with online application. For disabled access or services, call (505) 454-3308 or contact Human Resources at hr@nmhu.edu NMHU IS AN EQUAL OPPORTUNITY EMPLOYER
Quick Link
https://nmhu.peopleadmin.com/postings/8786