Energy Representative is responsible for providing energy efficiency advice to customers. Develops, communicates, and monitors programs related to energy efficiency, sustainability, waste management, and environmental impact. Being an Energy Representative develops and distributes educational material; evaluates and recommends alternatives to existing systems or processes. May require a bachelor's degree in area of specialty. Additionally, Energy Representative typically reports to a manager or head of a unit/department. To be an Energy Representative typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
The Customer Support Representative for Service is a critical member of the AE Americas Customer Support Team. Working with the Regional Sales Managers, Manufacturers Representatives and Customers, he/she is responsible for providing the highest level of customer service in regards to Service quotes, issuing RMA numbers, and all following up with the factory and the customer regarding the RMA.
RESPONSIBILITIES:
Provide a high standard of customer service support that includes:
WORK ENVIRONMENT:
QUALIFICATIONS:
EXPERIENCE:
EDUCATION:
COMPENSATION:
As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location. The range of starting pay for this role is $45,000 to $65,000 per year.
BENEFITS:
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan for eligible positions, and a discounted Employee Stock Purchase Plan.
In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes:
Advanced Energy is committed to diversity in its workforce including Equal Opportunity Employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status.
Advanced Energy is also committed to providing reasonable accommodations in our job application process/procedures for qualified individuals with disabilities. If you require assistance in completing an Advanced Energy application, please reach out to HumanResources@aei.com
CO ONLY:
Applications will be accepted through 04/30/2024, the company reserves the right to review applications at any point after they are submitted.
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