Description
Do you enjoy helping a company grow their sales, reach new customers, and improve the overall customer experience? Would you like to work for the largest seller of commercial vehicles in North America? Then, this position is just for you!
The Manager-Customer Engagement is responsible for helping design and maintain our Customer Community as well as facilitate the majority of all customer engagement areas for the Remarketing Department. These areas include email marketing, texting, web chat, website enhancements and much more. The goal of this position is to help provide a better customer experience while generating new leads through various forms of customer touchpoints.
We are looking for someone who can manage a small team of associates, learn fast and is determined to succeed. People who are enthusiastic, have strong interpersonal skills, and set aggressive goals for themselves do well in this position. They will have good understanding of technology and how to use it effectively to complete certain tasks. Specially how technology can be used to make our sales representatives and the customer’s experience better and more efficient.
Our position offers a competitive salary as well as a year-end bonus opportunity!
Responsibilities
Qualifications
Physical Requirements:
Penske is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, General Electric Capital Corporation and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates more than 216,000 vehicles and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit http://www.GoPenske.com to learn more.
Job Family: Operations
Address: ATTN: VCL REMARKETING 2561 Bernville Rd
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2326024
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