Collaborates with other service function leaders to prioritize emerging issues and coordinate timely resolutions, including Call Center Operations and Complaints & Appeals.
December 04, 2019
Serves as the subject matter expert for the enrollment process for multiple plans, including Medicare Advantage, Small Group, Uniformed Services Family Health Plan, and Health Insurance Exchange.
December 12, 2019
Supports external audits focused on enrollment and/or billing data and functions, as needed.
December 27, 2019