Enrollment & Billing Representative jobs in Apple Valley, CA

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM 

All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 5 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we'll have an impact on you. Apply now and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 5 leader.

This position is full-time (40 hours/ week), Monday - Friday. Employees are required to work our normal business hours of 7:00am-3:30pm OR 7:30am-4:00pm. Our office is located at 10425 Enterprise Dr, Redlands, CA.

Primary Responsibilities

• Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
• Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
• Monitor outstanding balances and take appropriate actions to ensure insurance companies are paying the claims.
• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.

What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. Also, you'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED
• 1 year experience in medical insurance billing
• Must be 18 years of age OR older 
• Proficient computer skills including Microsoft Office applications 
• Knowledge of basic arithmetic concepts
• Ability to work full-time (40 hours/ week), Monday - Friday. Employees are required to work our normal business hours of 7:00am-3:30pm OR 7:30am-4:00pm. 
• Must be in a commutable distance to the office location -10425 Enterprise Dr, Redlands, CA

Preferred Qualifications

• Knowledge of medical terminology
• Experience/knowledge of EPIC
• Basic application of CPTs

Soft Skills:

• Ability to multi-task and to understand multiple products and multiple levels of benefits within each product

California Residents Only: The hourly range for California residents is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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