Enrollment & Billing Representative is responsible for the accurate enrollment and billing process for an insurance organization. Maintains related documents, updates corresponding records and responsible for enrollment and billing query. Being an Enrollment & Billing Representative requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Enrollment & Billing Representative possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Talascend is currently seeking a Customer Service Representative for a contract opportunity in Herndon, VA.
Description :
The core hours of work are 8AM - 4 : 45PM ET Monday thru Friday. This department frequently has mandatory overtime and the amount of overtime can range depending on business needs.
About the Role :
The Representative is responsible for the timely and accurate processing of information and serving as the immediate liaison between the department and external clients.
The Representative performs administrative and operational support tasks that may include : processing and filing documents, maintaining databases, and assisting users with account access.
In an effort to ensure positive experiences for all clients, the incumbent will correspond with, and offer assistance to internal and external clients.
The incumbent will also ensure that all data is within compliance by analyzing and comparing information against the established standards and by performing all tasks promptly without jeopardizing the integrity of the data.
Currently, this position is 100% telework, however, as our company starts to return to our new normal, a hybrid work pattern, this position may be required to periodically work on-site at our office, and the frequency would depend on the department / division's requirements.
Therefore, candidates must either reside within a reasonable distance to commute to our office or be willing to travel to our office in Herndon, when required.
How You Contribute :
Demonstrate NSC's core competencies - Customer Focus, Optimizes Work Processes, Collaboration, Communicates Effectively, and Be Open and Authentic - which align with our corporate values.
Manager will provide more details to candidates as needed.
Customer Focus :
Optimizes Work Processes :
Collaborates :
Communicates Effectively :
Be Open and Authentic :
Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job.
Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.
What You Bring to the Table :
Additional Desired Requirements :
With Salesforce ServiceCloud.
Physical Demands :
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0 Enrollment & Billing Representative jobs found in Dearborn, MI area