Enrollment & Billing Supervisor oversees staff responsible for enrollment and billing operations for an insurance company. Ensures that information is processed accurately and appropriately. Being an Enrollment & Billing Supervisor provides guidance to junior staff on more complex enrollment or billing issues. Requires a high school diploma or its equivalent. Additionally, Enrollment & Billing Supervisor typically reports to a manager. The Enrollment & Billing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Enrollment & Billing Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
This position works closely with several departments to ensure the correct products are being picked from the warehouse and delivered to the customer. Applicant will be working closely with the sales team to create orders, send these orders to warehouse, verify accuracy of the merchandise and pricing prior to invoicing for delivery. The billing clerk is responsible for document scanning for 3rd party billing, as well as record keeping for delivered merchandise. There are instances where you will be in direct contact with customers either over the phone or via email to obtain missing information that is required to invoice this customer.
Applicant will be responsible for answering incoming calls and directing calls to the appropriate department. Applicant will be responsible for general office maintenance as in supply ordering and keeping office organized.
· Provide information to the customer service and sales departments as requested
· Respond to billing questions from customers
· Help with projects when assigned
· Enter data of orders into the system
· Prepare, compile, and mail bills for products paid for by clients
· Verify discrepancies by clients, and resolve their billing issues
Job Requirements
· Organized
· Proficiency in Microsoft applications
· Must be able to enjoy working in a social environment and work well with others
· Good data entry skills
· Attention to detail with high degree of accuracy
· Ability to articulate and convey information effectively in both group and individual situations
· Familiar with finance and accounting operations
· Clerical accounting experience
*Must be willing to travel for training!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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