Enrollment & Billing Supervisor jobs in Burlington, NC

The Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development, training, and solutions servicing a global customer base. From team-builders and problem solvers to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you'll have an opportunity to contribute to our mission of building better leaders and a better world. You will feel challenged and inspired while collaborating with a global team of thought leaders, practitioners, researchers, and partners. We share a collective passion for contributing to our clients' success, helping our teammates and colleagues grow and making a real difference in the lives of people around the globe.

General Summary:

The Client Partner - Open Enrollment is a passionate and experienced hunter and closer that supports the Global Markets Americas Sales strategy by engaging with new prospective clients across a myriad of industries, verticals, and company sizes to introduce the value of CCL's programs and enter new business partnerships. This role works in collaboration and partnership with Strategic Business Partners and Business Partners, as well as marketing, operations, and portfolio for Open Enrollment programs.

The Client Partner is responsible for building a robust pipeline of new clients through prospecting efforts, conducting initial discovery calls to qualify sales opportunities, updating our CRM with detailed information, and closing sales in our open enrollment product line.

Principal Duties and Responsibilities:

Prospecting

• Balances hunting and closing sales activities to meet both pipeline generation goals and closed-won revenue targets via outbound calling, emailing, and social selling.
• Responsible for developing and implementing new client acquisition, outbound prospecting, and social selling tactics. Leverages marketing efforts, prospective client research, Outreach.io, LinkedIn Sales Navigator, and Sales Enablement resources to eagerly connect with clients.
• Consistently meets KPI (Key Performance Indicator) metrics for client outreach and account penetration as outlined by the Regional Sales Director for outbound prospecting & client engagement.

Open Enrollment

• Develops, manages, and communicates a robust pipeline for Open Enrollment.
• Proactively updates our CRM with information learned in the course of prospecting, cleaning data records where and when possible, and ensure that CRM information is accurate and up to date.

Participates in Sales Community

• Stays informed of market and industry trends, new sales strategies, and is proactive in developing their sales acumen.
• Actively engages in competitive analysis and understands offerings from other business schools and leadership and development organizations.
• Participates as part of the Americas Sales group, sharing best practices, learning about new CCL products and offerings and how best to integrate with clients, and supporting team and enterprise goals.

Education

• Bachelor's Degree

Experience/Work Background

• 5 to 7 years Job related experience. Ideally experience in selling events.
• Dedicated hunter with a strong acumen for prospecting, cold calling, and outbound sales messaging.
• Demonstrated experience in the following:
  • in targeting and prospecting for new clients.
  • in successfully managing clients throughout the buying cycle.
  • to consistently meet or exceed revenue targets through building new business.

Specific Knowledge Skills and Abilities Required:

• Exemplary prospecting and hunting skills.
• Effective interpersonal skills and the ability and desire to work with and credibly present to diverse levels of a prospect's personnel, including senior executives in both formal, informal and virtual settings.
• Ability to gather and assimilate data quickly (through data sources and conversations), making connections that gives a client deeper insight and increases their readiness to purchase.
• Flexible, adaptable with clients, colleagues, and organizational needs.
• Ability to work both independently and as part of a team.
• Exemplary oral and written communication skills.
• Proven organizational and planning skills.
• Skilled in Windows PC environment, Microsoft, and CRM data management.
• Familiar with sales engagement and acceleration tools such as LinkedIn Sales Navigator and Outreach.io
• Up to 25% travel required.

Pay and Benefits

• The hiring range for this role is $70,000 to $85,000 annual. Offer will be commensurate with relevant qualifications and professional experience.
• Position is incentive plan eligible.
• 403(b) Savings Plan with employer contribution
• Medical insurance
• Telemedicine
• Dental insurance
• Vision insurance
• Health savings and flexible spending accounts
• Paid time off and paid holidays
• Employer-paid short-term and long-term disability
• Employer-paid life insurance
• Employee and family assistance program
• Various voluntary options for additional plans or coverage levels