Enterprise Infrastructure Manager manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Manager determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Manager is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Enterprise Infrastructure Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
As the Infrastructure Operations Program Manager at CoreWeave, you will be leading a pivotal team within our Customer Success organization, acting as the main liaison for program stakeholders such as clients, internal teams, and external vendors to ensure communication and alignment. Your responsibilities include managing client relationships, overseeing support and issue resolution, and facilitating seamless communication across infrastructure operations, data center technicians, and internal teams.
The ideal candidate will have a strong background in data center and High Performance Computing infrastructure operations, experiences with RMA process, working with external vendors and the ability to analyze, optimize and operationalize both internal and external customer-facing processes.
You have a proven experience of leading cross-functional teams working with planning, execution, and evaluation of program initiatives, including ticketing process improvements and optimization.
Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.
The base pay for this position ranges from $120,000/year up to $140,000/year. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Hybrid Workplace
If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.
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