Enterprise Infrastructure Manager manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Manager determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Manager is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Enterprise Infrastructure Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Location: Nashville, TN (Relocation Required if not local)
In-Office: Min 3 days weekly
This position is responsible for leading IT Enterprise Managed Services, Operations, and Infrastructure Engineering functions. The Director, Enterprise IT Infrastructure & Shared Services role is to provide technology leadership in the planning and strategy, architecture, deployment, management and operation of essential IT operations/infrastructure and support services. The role will provide oversight for IT Operations, storage, servers, cloud computing, IT service desk, end-user support, and vendor management. This role will provide oversight and drive the expansion and maturity the Operational Support model of the org through partnerships with key Managed Services Providers. This function will also play a critical role in evaluation of innovative technologies, development of multi-year roadmaps, capital and expense planning, and the creation of business cases to drive investment.
Experience: 10 years of professional experience in IT, including experience in ITIL functions and processes. 5 years of proven leadership at a senior level directing a team of manager direct reports and associate staff.
Education: Bachelor’s degree in business administration or a technology-related field. Any suitable combination of education and experience will be considered.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
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