Enterprise Infrastructure Manager jobs in Yakima, WA

Closing Date to Apply: May 3rd, 2024

Wage: $16.28 to $29.70

Typically, selected candidates are hired at a salary rate between the minimum and midpoint of the range.

Benefits: This link below will provide you with Grant PUD’s benefit that may be available if hired, different employee types are eligible for different benefits.

Grant PUD — Unified Insurance Program (uip-wa.org)

Grant County PUD is a drug free workplace.  A pre-employment drug screen and background check will be administered as part of the hiring process.

Position Summary

The Enterprise Technology Student Intern will shadow various team members and leaders within the ET org and learn how to analyze system performance, implement quality practices, support business partners through our software tooling systems, engage and network with teammates and the broader organization. Additionally, the intern will be introduced to the leadership philosophy currently used within Enterprise Technology, they will experience a work environment that aims to be technically sound by adhering to our development and quality standards, timely and cost-effective delivery, enabling the District to realize its goals and objectives through technology.

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodation will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: 

• Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan and Grant PUD / IBEW Local 77 Code of Excellence.
• Shadow various Enterprise Technology team members and leaders in a variety of tasks including:
• Creating and tracking test cases, Bugs, Risks, Issues
• Execution of testing and triage adhering to Grant PUD Quality Standards
• Analysis and routing and escalation of support tickets
• Facilitation and planning of various tasks for simple to complex projects.
• Investigate and learn new processes and technologies that could hold potential value to the IT application development.
• Provide End User support, thru ticketing system.
• Receive and provide feedback to and from Enterprise Technology supervisors and team members regarding interns own performance.
• Provide recommendations on ways to improve the Student Intern experience.
• Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
• Actively participate in all aspects of our safety program, including but not limited to
  • Following all safety policies and procedures.
  • Alerting supervisors and coworkers to unsafe or hazardous working conditions.
  • Reporting any safety incidents or close calls within 24 hours to your supervisor.
  • Accepting feedback from supervisors and coworkers regarding your own safety performance.
• Schedules potential meetings, events, and gatherings, and can communicate information to the correct parties; works with other staff members to complete various tasks related to events, gatherings, and meetings; compiles documents, information, and records meeting minutes when needed.
• Handles various tasks throughout the day and can prioritize and organize efficiently; demonstrates a high attention to detail and is task oriented; participates in research and analytics where needed.
• Supports the various administrative individuals with file and record keeping projects, can assist in the proper handling of documents, files, and records related to record retention.
• Assist in developing documents, emails, memos, reports, etc; and able to create professional documents to serve the specific needs of the department or situation; gathers correct information and shows integrity in presentation with clear grammar and written skills.

Education and Experience

Required

• High school diploma or GED
• Enrolled in a college program in Information Technology, Computer Science, Computer Information Systems or related technology field.

License and Certification

Required

• A valid State driver's license with no restrictions. Occasional travel to other Grant PUD locations required.

Other Knowledge, Skills, and Abilities

• Knowledge of organizational policies and procedures; department policies and procedures; computer programs; file management; office environment; administrative tasks.
• Skill in operating a personal computer and general office equipment; typing and entering data with speed and accuracy; utilizing MS office products; organization and prioritization; interpersonal skills including clear and concise communication both in writing and verbally.

Physical Requirements

• Position may be eligible for hybrid work arrangement: ☐Yes ☒No
• The majority of work is performed in a standard office setting.
• Typical shift of employees in this position: ☒8 hours ☐9 hours  ☐10 hours  ☐12 hours

*For a full list of requirements, the applicant/incumbent should refer to the Physical Capacity Evaluation (PCE).

The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas.