Enterprise Operations Manager jobs in Hillsboro, OR

Job Overview:

PENNEP is seeking a talented and dedicated Program Manager to join our client's dynamic team. This role offers creative, business savvy, customer-minded individuals the opportunity to develop Transportation Electrification products and services for Portland General Electric that will delight customers while helping client achieve our strategic objectives and priorities. Products could include demand response programs, web tools, payment options, pricing plans, technology offerings (electric vehicle infrastructure), etc.

Roles & Responsibilities:

Team and Work Environment

• Can you give a high-level overview of your team size, roles, its initiatives/deliverables, and any tool/technologies specific to your team/department/project they will be supporting: The TE team consists of ~12 people working to create and support programs that support electrification of transportation by providing incentives and rebates to make the transition easier and more cost effective.
• What would “a day in the life” of this role look like? The role would support the program management of Municipal Curbside Charging Collaboration. Additionally, this role would program manage the relationship with PBOT for pole and curbside charging.
• What interaction level with this role have the team members and hiring manager? There would be a high level on interaction with TE fleet teammates, Marketing, Customer Experience, Grid Edge, IT, Data, & Construction teams.
• What would you say is the top priority for the worker over the first few weeks/months? Understanding the Muni Curbside Program, ensuring program is ready for launch and construction ready. This will take a lot of cross-functional internal collaboration.
• What do you foresee being the biggest challenge in this role? Working with brand new technology, potential integrations, complex data sets, and learning who to contact within the company
• Develop strategies and project plans to ensure all Municipal Charging Collaboration has an exceptional customer experience.
• Project manage the development of assigned products and services, coordinating stakeholders in the development and management of the product or service offering.
• Assemble project teams to assist in the development and delivery of the product or service, including operations, marketing, training, data collection, design, construction, and customer experience.
• Adhere to project and product development methodologies for governance, measurement and evaluation.
• Lead RFP process on assigned projects as needed.
• Manage relationships and performance contracts with vendors and internal stakeholders.
• Develop and effectively manage program development budgets; review and report on program revenue and expenses monthly.
• Prepare presentations and related communications for executives and external audiences.

Required Skills and Experience:

• Typically 5-7 years of professional experience with a four-year degree in business, economics, marketing, communications or similar field.
• Project Management
• Utility/Charging/EV Experience
• Exceptional communication
• Demonstrated product development and marketing experience that showcases an understanding of how to engage customers and evaluate programs.
• Working knowledge of finance and accounting principles related to utility program implementations preferred.
• Excellent project management skills.
• Self-starter, capable of operating at a high level of autonomy.
• Strong analytic and problem-solving ability.
• Excellent communication skills to write concise reports, deliver high quality presentations, negotiate contracts, facilitate meetings, deliver presentations and prepare project documentation.

Nice to have/ Preferred Qualifications:

• Attention to detail
• Exceptional organization
• Good decision making

Education:

5-7 years’ Experience with a 4-year degree in business, economics, marketing, communications, or similar field.

About PENNEP

PENNEP works with national, multinational clients and thrives to become one of the world's leading professional services companies with a vision to transform clients' business, operating, and technology models for the digital era. Our leaders have 50 PLUS Years of combined and unique industry knowledge with a consultative approach that helps clients envision, build and run more innovative and efficient businesses.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

PENNEP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We provide engineering excellence practices training for all our employees.

Job Type: Contract

Salary: $75.55 per hour

Expected hours: 40 per week

Experience level:

• 5 years

Schedule:

• Monday to Friday

Application Question(s):

• Are you a US Citizen or Green Card holder?

Education:

• Bachelor's (Required)

Experience:

• Project management: 5 years (Required)
• Utility: 5 years (Required)

Ability to Relocate:

• Portland, OR 97204: Relocate before starting work (Required)

Work Location: Hybrid remote in Portland, OR 97204