Enterprise Operations Supervisor jobs in Irvington, NJ

Academy Bus, a leader in passenger transportation, is seeking a full-time Operations Supervisor for Port Authority operations.

As an Operations Supervisor, you will work closely with the Port Authority landside managers and supervisors and be responsible for supervising and coordinating our drivers, field operations personnel, fleet maintenance, customers, and vendor engagement on-site at our Port Authority operations hub. You will partner closely with all teams, to support the overall safety and efficiency of service while providing exceptional customer service.

Desired Characteristics:

• Multi-tasker who works well under pressure and thrives in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
• Technically savvy
• Organized with attention to detail
• Team player with drive for results
• Strong written and verbal communicator with a professional presence

Core Role:

• Coordinate our drivers and fleet of 47 buses for daily operations with the Port Authority landside manager and supervisors
• Supervise Field Dispatchers
• Track billable hours
• Track bus washing and fueling
• Engage with outside vendors (Passio and Chargepoint)
• Respond to and resolve passenger complaints

Qualifications:

• Internal candidate with knowledge of our internal Line Run, Charter, and Saucon systems is ideal
• Experience with bus transportation scheduling/dispatching
• CDL with passenger endorsement is a plus but not required

Health Insurance and Benefits Offered Include:

• Medical, Dental, Vision, Prescription and Life insurance
• Supplemental coverages
• 401K plan

Academy is EEO