Enterprise Operations Supervisor jobs in Sumter, SC

Job Profile:

JR Type:

Job Category:

Minimum Clearance Required to Start:

Percentage of Travel Required:

Type of Travel:

Program/Opportunity Name:

Referral Bonus Plan:

Job Description:

CACI has an exciting and immediate opportunity for Enterprise WAN Transport Operations Technicians to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. This is a shift work position in a work center providing 24x7x365 support.

Shaw AFB is conveniently located. A 2-hour drive to the north gets you to Charlotte, NC, to the east is Myrtle Beach, and Charleston, SC is to the south. You’ll have access to big city excitement, a quiet beach walk or small-town Southern hospitality.

If you want to use your advanced, IT skills to support national security then this is the job for you. You’ll get to use leading edge technology as you sustain and defend the networks our Air Force warfighters use in the CENTCOM theater. From a career perspective, this program provides opportunity for upward and lateral mobility, by moving up to positions of increased responsibility or moving laterally across work centers to apply your expertise in other disciplines.

In this role you will:

• Troubleshoot and develop solutions with LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Configure, monitor and trouble-shoot IP/MPLS backbone network.
• Install and configure WAN transport systems as directed.
• Develop standardized testing and cutover plans for WAN equipment
• Establish testing and remote monitoring procedures to ensure reliable operation of WAN transport in theater.
• Collect networking metrics for analysis to identify sub-standard performance remotely and locally. Analyze metrics and recognize sub-par network performance.
• Configure/troubleshoot QOS involving policing, shaping, and queuing
• Report system and network issues for analysis and trending of bandwidth and network security incidents.
• Operate network intrusion devices specific to the Department of Defense as well as many commercial information assurance tools.
• Provide first-level technical support to deployed users and escalate complex problems as required.
• Act as a consultant and provide feedback to optimize WAN transport networks.
• Identify and evaluate the operational impact of all outages.
• Report communication status to higher headquarters as needed.
• Coordinate with external agencies for outage resolution as required by local policy.
• Perform notifications when outages occur IAW local policies, notification matrix, and any other SOPs, policy, and instructions.
• Prepare and deliver daily communication status report as required.
• Publish daily communication status received from all sites.
• Publish Communication Task Orders (CTO) and Notice to Airman (NOTAM) as required.

Additional Duties:

• Provide on-call support after hours, on weekends and holidays.
• Deploy/travel to OCONUS locations in the USCENTCOM AOR to support operations, projects, and training as required (up to 25%).
• Travel to CONUS locations as required.

You’ll Bring These Qualifications

• Ability to obtain an Interim Secret clearance prior to start date.
• Associates in related field and 3 or more years’ experience; OR 5 or more years of relevant experience.
• Relevant experience
  • Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance.
• DoD 8570 IAT II Baseline Certification (Security CE or equivalent).
• Completion of additional Professional Certifications.
  • CCNA
  • ITIL Foundation within 60 days of your start date

These Qualifications Would Be Nice to Have:

• Experience working in DoD, Air Force, and local base environments.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is: