ERP Analyst analyzes business needs and processes to assist with developing, implementing, and maintaining the organization's Enterprise Resource Planning (ERP) applications. Coordinates with cross-functional teams to gather requirements by understanding workflow, goals, and processes. Being an ERP Analyst acts as liaison between the development teams and business stakeholders to ensure that ERP solutions align with business objectives. Documents business requirements, functional specifications, and process maps to serve as a reference for the organization. Additionally, ERP Analyst analyzes system performance and user feedback to identify opportunities to improve processes and ERP functionality. Generates and monitors regular reports to ensure the reliability, security, and efficiency of ERP applications. Requires a bachelor's degree. Typically reports to a manager. The ERP Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an ERP Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
The ERP Application Support Analyst provides support for all applications and systems identified within College of Eastern Idaho’s (CEI’s) Application portfolio. This includes, but is not limited to, Ellucian Colleague, Canvas, Recruit, Advise, Informer, Etrieve, and various other higher education applications.
This position works closely with fellow members of the Enterprise Applications team, others in the IT department, CEI staff and faculty, and support staff from other applications’ companies to provide both functional and technical support that allow the college to function.
The incumbent must demonstrate a commitment to working through complex problems, documenting troubleshooting done, and solving issues with a high level of accuracy and must also enjoy working directly with clients.
The incumbent must exemplify CEI’s mission, vision, and values acts in accordance with our policies and procedures
College of Eastern Idaho (CEI) offers full-time employees a generous benefit package. For information about our medical, dental, vision, disability, and life insurance benefits please visit the Office of Group Insurance. Exempt employees are able to choose between two retirement plan options; TIAA and VALIC. Information may be found at https://www.tiaa.org/public/tcm/cei or https://idahoedu.valic.com/plan-details.
Additional benefits include vacation, sick, and holiday leave; tuition benefits; and a selection of voluntary benefits.