Ethics Specialist jobs in Reading, PA

We are seeking a Collections Specialist to join the team in Schuylkill Haven, PA! The Collections Specialist will investigate and resolve customer billing and payment discrepancies.

Essential Job Duties

• Collaborate with Evans’ Agents (Evans’ business partner, also the billing party) to ensure that established billing requirements are being followed
• Resolve billing discrepancies between customers and Agents
• Investigate customer payment discrepancies (over/short)
• Proactively reach out to customers to resolve past due balances
• Monitor accounts with past due balances
• Work with Agents and outside collection agencies to collect on delinquent payments
• Implement process improvements to eliminate recurring billing issues
• Maintain thorough, concise records of all relevant account activity

Required Qualifications

• High school diploma or equivalent
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Strong typing skills
• Analytical and detail-oriented
• Top-notch organizational skills
• Ability to quickly pivot from one task to another and remain calm under pressure
• Ability to read, speak, write, and understand English in a professional manner

Preferred Qualifications

• Customer service experience
• Associate's degree in Finance, Accounting, or related field
• Accounting background
• Banking experience

What's in it for me?

• Paid on a weekly basis!
• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Company Paid Short Term Disability Insurance
• Company Paid Long Term Disability Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with employer contributions
• 401K Employer Match
• Paid Vacation
• 8 Paid Holidays
• Employee Referral Bonus Program ($500)
• The opportunity to work with a team of good humans!

Schedule

Monday - Friday, 8:00am - 4:30pm

Location Address

100-110 West Columbia St, Schuylkill Haven, PA 17972

We have always been & will always be a family business. When a person partners with The Evans Network, they become a part of our family. That was the belief of our founder, Albert L. Evans, Sr. Founded in 1939 in Pottsville PA, the company has evolved into the largest Intermodal Drayage provider in the United States. As of today, expanded operations include Truckload, Flatbed, LTL/Final Mile and transportation/logistics services.

Job Type: Full-time

Pay: $17.25 - $17.77 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Office

Application Question(s):

• What is your regular email address?
• What is your hourly pay requirement? Leaving this blank or entering a vague response (such as, "negotiable") will result in automatic disqualification.
• In order to be considered for next steps, please complete this brief, 10-minute assessment (which is actually quite fun) by copying and pasting the URL into your browser.

https://apply.select.wonderlic.com/4Q8P8J/Evans-Delivery-Company-Inc

Thank you!

• How long would your commute be to 100 West Columbia St, Schuylkill Haven, PA 17972? Please answer in length of time, not miles.

Ability to Relocate:

• Schuylkill Haven, PA 17972: Relocate before starting work (Required)

Work Location: In person