Executive Housekeeping Manager jobs in El Paso, TX

Job Description: Housekeeping Executive

Department- Housekeeping

Reports To- General Manager/ Assistant General Manager

Property- Residence Inn by Marriott El Paso East

Location- 13491 Gateway Blvd. W El Paso, TX 79928

Position Summary:

The Housekeeping Executive is responsible for overseeing the daily operations of the housekeeping department,

ensuring that all guest rooms, public areas, and back-of-house areas are clean, maintained, and stocked to meet

Marriott’s standards of cleanliness and guest satisfaction. This role involves managing a team of housekeeping

staff, coordinating with other departments, and ensuring a high level of cleanliness and service throughout the

hotel.

Qualifications:

Education: High school diploma or equivalent; additional training in hospitality or housekeeping

management is a plus.

Experience: Minimum of 2-3 years in a housekeeping supervisory role, preferably in a hotel or hospitality

environment. Marriott experience is a plus.

Languages: Must be Bilingual.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of cleaning methods, equipment, and safety standards.
• Ability to manage time effectively and prioritize tasks.
• Attention to detail and commitment to maintaining high cleanliness standards.
• Understand and efficiently operate computer.

Requirements:

• Must be able to work varying schedules to reflect the business needs of the property which may require weekends and holidays.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Ability to stand, walk, and lift moderate to heavy items throughout the workday.
• May involve standing, walking, bending, and lifting up to 50lbs.

Responsibilities:

• Housekeeping Operations: Oversee the cleaning and maintenance of guest rooms, corridors, public areas, and back-of-house areas. Ensure all cleaning procedures, safety standards, and quality requirements are adhered to. Inspect rooms and common areas to ensure they meet Marriott’s cleanliness standards. Conduct additional tasks assigned by General Manager.
• Health, Safety, and Cleanliness Standards: Enforce all health and safety guidelines in line with local regulations and hotel policies. Ensure proper sanitation and hygiene practices are followed throughout the department. Conduct regular inspections to ensure safety and cleanliness standards are met.
• Guest Satisfaction: Respond to guest inquiries and complaints regarding housekeeping issues in a prompt and professional manner. Ensure rooms are cleaned and maintained to exceed guest expectations, focusing on details that enhance guest experience. Address any guest special requests or requirements for extra amenities or services.
• Coordination with Other Departments: Work closely with the Front Office to ensure rooms are ready for guest arrivals and handle any special requests or needs. Collaborate with Maintenance to report and resolve any maintenance issues in guest rooms or public areas.
• Team Management: Supervise and train housekeeping staff, including housekeepers, room attendants, and public area attendants. Assign duties, create work schedules, and monitor performance. Motivate, develop, and coach staff to achieve high performance and efficiency.
• Training and Development: Conduct regular training sessions to enhance the team's knowledge of housekeeping techniques, cleaning standards, and safety procedures. Keep the team updated on new housekeeping technologies or hotel standards.
• Inventory and Supply Management: Manage inventory of cleaning supplies, linens, and guest amenities, ensuring stock levels are maintained. Ensure proper handling, storage, and usage of all cleaning equipment and supplies. Coordinate with the General Manger for stock replenishment when needed.
• Budget and Cost Control: Monitor and control departmental costs, including labor and supplies, ensuring budget adherence. Identify opportunities for cost savings while maintaining service standards.
• Record-Keeping and Reporting: Maintain accurate records of room status, staff attendance, and any issues requiring follow-up. Prepare regular reports on room inventory, cleanliness status, and departmental performance.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Experience:

• housekeeping supervisory: 2 years (Required)

Ability to Commute:

• El Paso, TX 79928 (Required)

Ability to Relocate:

• El Paso, TX 79928: Relocate before starting work (Required)

Work Location: In person