Family Counselor jobs in Kingsport, TN

Job Overview:
Heritage Family, a leading provider of funeral and cemetery services, is seeking a dedicated and compassionate Family Service Counselor to join our team. As a Family Service Counselor, you will play a crucial role in assisting families during one of the most challenging times in their lives. This position offers a unique opportunity to provide support and guidance to families while upholding our commitment to professional and compassionate service.

Responsibilities:
- Communicate with families to understand their needs and preferences for funeral and cemetery services
- Provide information on available service options, pricing, and packages
- Assist families in making informed decisions regarding funeral arrangements
- Market and promote Heritage Family's services to the community
- Analyze customer feedback and market trends to enhance service offerings
- Collaborate with the sales team to support insurance sales initiatives
- Conduct telemarketing activities to reach out to potential clients
- Utilize skills to cater to diverse customer needs
- Participate in outside sales activities to expand the company's reach

Requirements:
- Proven experience in customer service or sales roles
- Familiarity with HIPAA regulations and confidentiality practices
- Strong analytical skills to assess customer needs effectively
- Experience in telemarketing or sales is a plus
- Bilingual proficiency is desirable for better customer engagement
- Ability to thrive in a fast-paced environment and meet sales targets
- Excellent communication skills, both verbal and written
- Prior experience in insurance sales would be advantageous

Join Heritage Family as a Family Service Counselor and be part of a supportive team dedicated to providing quality funeral and cemetery services. We offer competitive benefits, advancement opportunities, and a fulfilling career path within our expanding network. Experience the rewarding opportunity of helping families honor their loved ones with dignity and respect. Apply now to make a meaningful difference in people's lives.

Job Type: Full-time

Pay: $50,000 - $150,000 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Bonus opportunities
• Commission pay

License/Certification:

• Insurance Producer License (Preferred)
• Life Insurance License (Preferred)

Ability to Commute:

Work Location: In person

Job Type: Full-time

Pay: $50,000.00 - $150,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Life insurance
• Professional development assistance

Schedule:

• 8 hour shift

Ability to Commute:

• Johnson City, TN 37615 (Preferred)

Ability to Relocate:

• Johnson City, TN 37615: Relocate before starting work (Required)

Work Location: In person