Fiber Technician jobs in Rock Hill, SC

Job Overview
We are seeking a skilled and detail-oriented Fiber Technician to join our team. The ideal candidate will be responsible for the installation, maintenance, and troubleshooting of fiber optic networks. This role requires a strong understanding of computer networking and hands-on experience with various tools and equipment used in the telecommunications field.

DBA: RiverNet Connect

POSITION DESCRIPTION

Fiber Installation Technician

I. POSITION SUMMARY

a. Installs fiber and ensures RiverNet customer’s devices are connected

b. FSLA status: Non-Exempt

II. REPORTING RELATIONSHIPS

a. Reports to: Vice President of Operations and Engineering

b. Supervises: NONE

III. QUALIFICATIONS AND EXPERIENCE:

High school diploma or equivalent required. At least 2 years’ installation experience inside and outside the premises is required. A minimum of 1 years’ experience cabling various electronic components (e.g., modems, routers, TVs) required. Proven excellent customer service skills related to installing integrated digital TV, high-speed internet and voice services are required. Advanced computer literacy required, including ability to demonstrate knowledge of current computer operating systems.

Must have ability to maintain a valid driver’s license.

IV. MAJOR RESPONSIBILITIES

a. Completes fiber optic installations for residential/business customers. Complete splicing and installation of fiber drop connections both outside and inside of premise.

b. Analyzes and troubleshoots basic technical problems or issues.

• Programs subscriber premise equipment including, but not limited to wireless networks.

• Coordinates with appropriate personnel to validate service activation(s).

• Educates subscribers and potential subscribers on products and services.

• Performs daily tests, checks and maintenance of splicing and testing equipment.

• Completes routine preventive maintenance.

The above statements are intended to provide a general description of responsibilities and not an exhaustive list of all duties. The Fiber Installation Technician shall be required to perform any other duties assigned to fulfill the objectives of RiverNet Connect.

V. POSITION REQUIREMENTS

A. KNOWLEDGE, SKILLS AND ABILITIES:

Must have proven skill level to interpret blueprints and other project documents, including but not limited to specifications, reporting and quality requirements.

Must possess the knowledge to identify and understand Fiber Optic Cable and equipment.

Must be able to work with others and work independently.

Understands the concept of providing quality services to our members/subscribers and agrees to maintain a continuing commitment to superior people-to-people service.

B. ESSENTIAL PHYSICAL AND MENTAL REQUIREMENTS:

Requires frequent sitting, standing, walking, bending, kneeling, crawling, and reaching; use of keyboard/computer; and lifting to 50 pounds.

Requires frequent climbing and work at elevations (e.g. from ladders, poles, lift trucks, etc.)

Requires ability to work in confined spaces such as attics and crawl spaces for prolonged periods of time.

Requires finger dexterity, good vision and ability to differentiate and recognize the full color spectrum, good hearing, ability to speak, and the ability to perform close work. Office equipment used includes personal computers, related software, copy machines, fax machines, etc.

VI. WORKING CONDITIONS:

Regular, predictable attendance is required. While performing the duties of this job, the employee regularly works in inclement weather conditions. Close to 100% of the work is done in an outdoor setting or at customers’ premises. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places.

Must be willing to be on call and on standby in relation to the workload. Must be willing to work evening, weekends, holiday, and extended hours as required by workload. Frequent travel across the entire service territory for subscriber installation is required. Occasional travel, including overnight travel, by company vehicle and commercial means is required.

EEO/AA Employer of Minorities/Females/Disabled/Veteransant to hear from you

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Relocate:

• Pageland, SC 29728: Relocate before starting work (Required)

Work Location: In person