Field Service Rep. - Telecommunications Equip. jobs in Tuscaloosa, AL

Field Service Rep. - Telecommunications Equip. operates on site in an on-call capacity. Installs, repairs, and maintains telecommunications equipment. Being a Field Service Rep. - Telecommunications Equip. ensures equipment runs at optimal levels and performs routine repairs and maintenance. Documents all inspections and servicing as required. Additionally, Field Service Rep. - Telecommunications Equip. may require an associate degree in area of specialty. Typically reports to a supervisor or manager. The Field Service Rep. - Telecommunications Equip. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Field Service Rep. - Telecommunications Equip. typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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Field Service Tech / Customer Service Rep - Entry Level; Training Provided
  • Comcast
  • Tuscaloosa, AL FULL_TIME
  • Join a great team as an Installation and Service Technician - if you have experience in this area, this is one of the best jobs in the market!  We also provide you a service vehicle! For this entry level position, you would be responsible for broadband installation and troubleshooting activities for voice, video and data services for our customer base. 

    Installation and Service Technician Benefits: 
    • Opportunities for promotion
    • Paid training
    • $17/hour 5% quarterly bonuses
    • Paid Time-Off (PTO), Paid Vacation, Flex Time, and Floating Holidays (Generous PTO package after first 90 days of employment)
    • Tuition Reimbursement (where applicable)
    • Eligible to enroll in Medical, Dental, Vision, 401k
    • Discounted Comcast/Xfinity services (cable, high speed internet, etc.)
    • Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services

    Installation and Service Technician Job Responsibilities:
    • Uses installation tools and hand tools and perform jobs from high places (on poles and roofs), including climbing poles with proper equipment (safety belt, strap, climbers), ladders, and bucket trucks (18to 26 feet). 
    • Performs installations and changes of service, while adhering to: company procedures and safe work practices, National Electric Code (NEC) and National Electric Safety Code (NESC) requirements and local ordinances in order to provide (or remove) services to the customer. 
    • Performs service calls. Troubleshoots with customer on equipment. Assesses and designs basic home networks using appropriate technology and based on customer needs using coaxial cable, Ethernet, Wi-Fi networks and multimedia over coax alliance (MoCA).
    • Completes associated record keeping in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account.
    • Determines acceptability of service by reviewing and confirming quality of service, based on results of applicable tests and adjusts or fixes service in order to provide the best possible service for the customer.
    • In support of Wi-Fi installation and trouble calls, determines appropriate placement of devices and design of Wi-Fi network in the home taking into consideration Wi-Fi channels, co-channel interference and channel utilization. Determines appropriate use of device options and provide advanced customer education to set appropriate expectations.
    • Communicates, engages and provides customer with education on products and services, which may include, materials regarding channel line up, applications, use of services and equipment, consumer devices and company policies as they relate to the customer.
    • Cleans, maintains and stocks vehicle and equipment in order to be prepared to perform required duties. Reports need for vehicle repair or service when required and/or prescribed. Reports any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate.
    • Reconciles with warehouse regarding issued CPE (customer premise equipment).
    • Properly operates and maintains installation tools, technology and equipment, such as installation hand tools, light power tools, meters, or ladders.
    • Demonstrates the ability to navigate digital tools including work order management and digital diagnostics.
    • Obtain and maintain appropriate licensing and/or background checks based on federal, state, or municipality requirements where applicable.
    • Uses sound judgment in decision-making, problem-solving, project management and readily accepts ownership of personal decisions, behavior and or actions regardless of the outcome, to perform installation and service of products.
    • Performs jobs from high places (on poles and roofs,) including climbing poles with proper equipment (safety belt, strap, climbers,) ladders and bucket trucks (e.g. 18 to 26 feet), as determined by the system's requirements.
    • Manipulates objects such as: pens, keyboard, mouse, connectors, fasteners, wire and uses hand tools.
    • Lifts and carries loads of 70 lbs. or more, works in confined spaces such as crawl spaces or attics, works while standing 50 -70% of the time and performs work near power lines and electricity. Works in areas with exposure to moderate noise levels.
    • Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.
    • Drives company vehicle during performance of duties in a safe and responsible manner during scheduled work days. Maintains valid driver's license.
    • Effectively communicates with customers and co-workers.
    • Uses close vision, peripheral vision and ability to adjust focus to use tools, equipment and objects to complete duties.
    • Exposure to dogs or other animals in construction areas and in home environments.
    • Completes required training and pass certification tests within specified timeframe.

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

    Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

    Comcast in an EOE/Veterans/Disabled/LGBT employer

    Disclaimer:  This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


    #ComCenTechOps

  • 17 Days Ago

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Automotive Photographer and Field Rep
  • AutoUpLinkUSA Southeast
  • Tuscaloosa, AL FULL_TIME
  • We are looking for a spirited go-getter that enjoys challenges, takes pride in customer service, and is quick on their feet! We work with auto dealerships to advertise their cars online. This typicall...
  • 1 Day Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Greensboro, AL PART_TIME,FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 1 Month Ago

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Field Service Technician
  • Wheeler Material Handling
  • Tuscaloosa, AL FULL_TIME
  • Field Service Technician Why Work Here? "Growing company, rewarding benefits, and steadfast growth potential.'' Wheeler Material Handling (www.wheelermh.com) is a 35 year organization and one of the S...
  • 16 Days Ago

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Field Service Technician
  • JamisonMoneyFarmer PC
  • Tuscaloosa, AL FULL_TIME
  • Job Description: The Field Service Technician is responsible for pulling and routing cable in new and existing construction, terminating and testing connections, installing support structures (rack, j...
  • 17 Days Ago

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Senior Field Service Technician
  • Wheeler Material Handling
  • Tuscaloosa, AL FULL_TIME
  • Senior Field Service Technician Why Work Here? "Growing company, rewarding benefits, and steadfast growth potential.'' Wheeler Material Handling (?www.wheelermh.com) is a 35 year organization and one ...
  • 19 Days Ago

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0 Field Service Rep. - Telecommunications Equip. jobs found in Tuscaloosa, AL area

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Network Project Manager
  • Peco Foods
  • Tuscaloosa, AL
  • General Responsibility: To oversee aspects of network projects in the I.T. department, which includes but it's not limit...
  • 4/26/2024 12:00:00 AM

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Deputy Director of Strategic Communications
  • City of Tuscaloosa, AL
  • Tuscaloosa, AL
  • Salary: $87,358.06 Annually Location : Tuscaloosa, AL Job Type: Full-Time Job Number: 30300001 Department: Strategic Com...
  • 4/26/2024 12:00:00 AM

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Retail Sales Associate
  • Ollie's Bargain Outlet, Inc.
  • Tuscaloosa, AL
  • Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive...
  • 4/26/2024 12:00:00 AM

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Retail General Manager Tuscaloosa, AL
  • Office Depot
  • Tuscaloosa, AL
  • Job Description At Office Depot and Office Max, every leader is responsible for growing total sales and services within ...
  • 4/26/2024 12:00:00 AM

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District Manager in Training
  • H&R Block
  • Tuscaloosa, AL
  • Job Description:**This position will NOT be in the Kansas City, MO corporate headquarters.** Key Information... Relocati...
  • 4/25/2024 12:00:00 AM

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Registered Client Service Associate
  • Morgan Stanley
  • Tuscaloosa, AL
  • POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
  • 4/24/2024 12:00:00 AM

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General Manager
  • Checkers and Rally's
  • Tuscaloosa, AL
  • PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Teams, and Guests. As a...
  • 4/24/2024 12:00:00 AM

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Registered Client Service Associate
  • Morgan Stanley
  • Tuscaloosa, AL
  • POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
  • 4/22/2024 12:00:00 AM

Tuscaloosa (/tʌskəˈluːsə/ TUS-kə-LOO-sə) is a city in and the seat of Tuscaloosa County in west central Alabama (in the southeastern United States). Located on the Black Warrior River at the Atlantic Seaboard fall line of the Piedmont, it is the fifth-largest city in Alabama, with an estimated population of 100,287 in 2017. The city was originally known as Tuskaloosa until the early 20th century. Incorporated as a town on December 13, 1819, it was named after Tuskaloosa, the chief of a band of Muskogean-speaking people. They battled and were defeated by forces of Spanish explorer Hernando de S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Telecommunications Equip. jobs
$47,723 to $64,375
Tuscaloosa, Alabama area prices
were up 1.3% from a year ago

Field Service Rep. - Telecommunications Equip. in Rochester, NY
After the combined taxes have been taken out, Field Service Rep.
January 12, 2020