Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Essential & Primary Job Duties
Looking for someone with a minimum of 5 years in field heavy equipment service
with Diesel and Hydraulics Experience. Candidate should have knowledge of electrical diagnostics repair and own tools.
Able to complete diagnostics, troubleshooting, and complete appropriate repairs and rebuilds on Heavy Construction Equipment for a local dealer at offsite customer locations as well as in a shop environment.
CDL not required but must have a good driving record.
Reference and interpret service, parts, and diagnostic software to determine problems/malfunctions and to verify repair specifications and parts needed.
Meets time requirement guidelines (TRG) standards. Escalate unresolved issues for further research and assistance.
Accomplish repair by following parts ordering process, completing service reports, and giving appropriate verbal or written communication in email or service reports.
Tell Us About Yourself
We are interested in knowing the nuts and bolts of who you are as a technician, so tell us why you enjoy working on this type of equipment.
Tell us about the various equipment and systems that you have been troubleshooting.
We prefer candidates who have been exposed to a variety of systems and components such as hydraulic and electrical systems, diesel engines, fuel systems, and other related components.
Job Type: Full-time
Pay: From $27.00 per hour
Benefits:
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Work Location: In person