Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
What Matters at Magid? YOU do!
"The number one key to growth is having good people and that’s what has driven us at every stage of the game." - Greg Cohen, CEO
At Magid we are passionate about keeping workers safe and proud of the innovative and collaborative environment we’ve created where diversity is celebrated, and growth never stops.
Are you ready to join one of the fastest growing departments at Magid? Do you have experience in world class customer service, coaching for the best results, excellent verbal and written communication skills, and leading a diverse team across multiple states?
As a Field Service Supervisor, you will be on the forefront of our expanding onsite services offering. You will be creating Magid customers for life by coaching and leading your team to ensure a first-class service experience for our customers. In this role you’ll be managing a team of up to 25 Field Service Representatives and their schedules to provide the service for our field inventory solutions, ensuring seamless installs at new customers, and continuing to develop your team for best results. In addition to that, you get to enjoy a career with a family-oriented, family-owned business, voted one of US Today’s Top Workplaces (for the 3rd year in a row!).
Essential Responsibilities:
Operations/Support