Field Support Specialist jobs in Westby, MT

Duration : - month(s)

Description / Comment :

Job Summary : The Artificial Lift Field Specialist is responsible for product support, installation, troubleshooting, and customer service in the field.

He / she performs liaison activities between the customer and SLB to maintain / promote customer confidence in SLB's people, products and services.

The field specialist continues to gain experience, knowledge and skills in ESP, VSD, HPS, espWatcher and Gas Lift technology.

Following the Momentum training and development program the field specialist is promoted to higher grade levels by acquiring greater levels of proficiency in all artificial lift technologies.

• Performing follow-up checks on installations to ensure unit is operating within acceptable limits, is properly protected by fine tunning motor controller alarm parameters and is fully optimized (production, voltage) for best performance- Liaison with sales organization in job preparation and planning- Collecting pull observations, production data, and event history on pulled equipment for use in failure analysis Essential Responsibilities and Duties : - Field operations : - Establish direct communication with the customer in the field and through follow-ups to promote good customer relations- Provide feedback to sales organization on any customer concerns / comments, competitor activity, or other potential sales oppertunities- Maintains proper tooling in a well organized, neat, tidy and operating condition- Orders parts, tools and materials necessary to maintain an inventory adequate to meet customer needs and manage same as not to incur unnecessary cost- Reporting and business systems : - All QHSE events in QUEST- Frequently reviews new InTouch content (technical alerts, best practices, solutions, and lessons learned) to keep abreast of updates and procedures- AEPad, FTL, ILLUMINA- Promoting QHSE : - Maintains full compliance with all and segment specific QHSE policies- Remains current on minimum job related QHSE training- Maintains full compliance with electrical and TSM certifications- Supports continuous improvement efforts, in line with corporate goals- Human Resources management : - Promotes teamwork, values and culture- Drive for own training and career development- Mentors less experienced specialists- Shares knowledge and experience with peers Education Requirements : Education : Certified electrician, or minimal year technical degree having strong electrical background.
• Aptitude that are require : Mechanically inclined, neat, tidy and well organized. Works and thinks methodically under pressure and without supervision.

Strives for perfection. Likes working outdoors in challenging environments, in team environments, and through extended periods of being away from home.

Persuasive, persistent, concern for others, able to present themselves well.Experience : Minimum months seniority having completed level and development in the Momentum specialist program.

VEVRAA Federal Contractor - priority referral of Protected Veterans requested. An Equal Opportunity Employer - Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity national origin, age, disability, status as a protected veteran, or other characteristics protected by law.

Last updated : 2024-05-30