Financial Counselor - Healthcare jobs in Oak Lawn, IL
Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Financial Counselor - Healthcare jobs
Financial Counselor
- Endeavor Health
-
Arlington, IL
FULL_TIME
-
Position Highlights
- Position: Financial Counselor
- Location: Arlington Heights, IL
- Full Time
- Hours: Monday-Friday, M-F 8:30am-5pm, Rotating Holidays
- Required Travel: N/A
Reporting to the Manager of PFS, the Financial Counselor works with patients and/or their representatives to resolve patient account issues, develop payments plans and secure payments. Effectively screens patients for compliance with payer requirements and corrects and updates accounts to bill appropriate parties. Ensures patient information needs are met, and that they understand the hospital’s revenue cycle expectations including resolution of personal liabilities through various payment options. Assists customers with the financial assistance application process. Researches historical cases in the hospital’s utilization software system to develop cost estimates for out- patient and inpatient services.
What You Will Do- Communicates with patients and their representatives, physicians and their office staff, employers, and NCH ancillary departments to accurately collect and review all required demographic, insurance/financial, and clinical data necessary to expedite payment on patient accounts. May consult with patients and patient family members in patient’s room to gather and research required insurance and benefit information. Electronically records gathered information in hospital systems and logs.
- Receives and reviews all inpatient admission and outpatient services self-pay accounts received from ancillary departments/physicians to determine if a significant deductible or payment is applicable. Interviews and consults with potential customer walk-in/ telephone inquiries and physicians requesting written estimates for inpatient or outpatient services. Collaborates with internal departments and physicians’ offices to collect information required to develop price estimates including ICD-9 or CPT codes, location of service, inpatient/outpatient status, duration of service, special medical supplies and equipment, anesthesia type, physician preferences, etc.
- Conducts research in the hospital’s utilization software system searching for comparable historical cases to determine self-pay account liability and to construct written estimates for potential customers and physicians considering NCH for services. Enters variable case elements in the utilization system entering specific demographic and service parameters to drill down and target appropriate case cost comparisons. Consults with Decision Support department resources on requests for complex estimates or when limited utilization data exists. Prepares written estimates for customers and physician’s offices based on information provided.
- Obtains required financial information from patients including identification of payment sources and reviews financial assistance options. Assists patients with completion of financial assistance applications including a review of bank and financial statements, tax returns, pensions, retirement and stock funds; requests additional information, approves or denies applications, performs write-off within department policy.
- Negotiates and secures initial co-payments. Communicates hospital policies and establishes payment arrangements with patients per hospital and financial assistance policies and procedures. Follows the Health Insurance Portability and Accountability Act (HIPAA), payer and applicable regulations and standards for registration and billing. Verifies patient financials are complete by ensuring benefits have been approved and received, and that co-pays and deductibles are paid. Formulates an agreed upon payment plan prior to outpatient services or inpatients being discharged from the hospital.
- Collaborates with NCH patient financial services and medical records staff, physician’s offices and insurance carriers to research and adjudicate outstanding patient account balances and refunds. Conducts follow-up telephone calls to patients /guarantors regarding outstanding self-pay account balances. Explains account balances, payment policies and secures payment arrangements within hospital collection policies or financial assistance options. Sends follow-up letters to patients regarding status of account and issue resolution and generates mailings for all accounts that do not have a completed Medicare Secondary Payer questionnaire for hospital adherence to Center for Medicare & Medicaid Services (CMS) guidelines.
- Maintains work queues, performs necessary tasks to complete the account which may include, use of activity codes, notification and follow-up with patient via phone or written correspondence, follow-up with 3rd party payers, research within Patient ID and/or credit rating software to manage NCH accounts receivables and meet timely filing or other payer and contractual requirements.
- Education: Minimum of an Associate’s degree or equivalent required.
- Certification: N/A
- Experience: Minimum 2 years experience working with customers in billing and collections in a healthcare patient accounting department required.
- Unique or Preferred Skills:
- Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols.
- The interpersonal communication skills necessary to interview and negotiate with customers while projecting a professional and compassionate concierge style of customer service to patients, patient families, physician’s and staff in person and on the telephone.
- Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced call center environment with patient’s, patient’s family and physician’s.
- Possesses detail orientation and analytical problem-solving skills to appropriately register patients and procedures.
- Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers).
- Ability to ask patient or responsible party for payment and maintain a cash drawer.
- Prior experience with Microsoft Word and Excel required.
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. - 2 Days Ago
Financial Counselor
- Chicago Behavioral Hospital
-
Des Plaines, IL
OTHER
- Job Details Job Location: Chicago Behavioral Hospital - Des Plaines, IL Salary Range: $20.00 - $25.00 DescriptionJOIN OUR TEAM AS A PATIENT FINANCIAL COUNSELOR! Your Work Matters How will you make a d...
- 4 Days Ago
Financial Counselor
- Silver Oaks Behavioral Hospital
-
Lenox, IL
OTHER
- Job Details Job Location: Silver Oaks Behavioral Hospital - New Lenox, IL Position Type: Full Time Salary Range: $19.00 - $22.00 Job Category: Finance Position SummaryJOIN OUR TEAM AS A FINANCIAL COUN...
- 4 Days Ago
Financial Counselor
- NorthShore University HealthSystem
-
Arlington, IL
FULL_TIME
- Financial Counselor Position Highlights:Position: Financial CounselorLocation: Arlington Heights, ILFull TimeHours: Monday-Friday, M-F 8:30am-5pm, Rotating HolidaysRequired Travel: N/ASummary: Reporti...
- 4 Days Ago
Student Financial Services Counselor
- The Moody Bible Institute
-
Chicago, IL
FULL_TIME
- The Student Financial Services Counselor’s primary objective to be responsive to students, parents, and other key constituents in order to provide a high level of customer service in helping families ...
- 20 Days Ago
Financial Aid Counselor
- Aurora University
-
Aurora, IL
FULL_TIME
- Aurora University (AU) is committed to the transformative power of learning by creating a student-centered environment and an equity of experience and opportunity, to ensure that students, faculty, an...
- 4 Days Ago
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0 Financial Counselor - Healthcare jobs found in Oak Lawn, IL area
Financial Advisor
- Financial Planner Recruiting, LLC
-
Oak Brook, IL
- Our client is an independent financial advisory firm seeking a client-facing Financial Advisor to join its growing team....
- 5/30/2024 12:00:00 AM
Financial Advisor
- Bankers Life
-
Chicago, IL
- Bankers Life® Financial Advisors help clients live more and worry less through personalized financial planning. They are...
- 5/30/2024 12:00:00 AM
Financial Advisor
- Northwestern Mutual
-
Schaumburg, IL
- Job description In the Financial Representative role with Northwestern Mutual- you will work to deliver financial securi...
- 5/29/2024 12:00:00 AM
Financial Advisor
- Lakeshore Financial Group
-
Oak Brook, IL
- Are you an experienced financial advisor with a proven track record and a passion for expanding your practice? Do you ex...
- 5/29/2024 12:00:00 AM
Financial Advisor
- Albany Bank
-
Chicago, IL
- Job Description Job Description Albank Investments serves the financial needs of private clients, including high net wor...
- 5/29/2024 12:00:00 AM
Financial Advisor
- Prudential Financial
-
Downers Grove, IL
- The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial...
- 5/28/2024 12:00:00 AM
Financial Advisor
- New York Life Insurance Company
-
Downers Grove, IL
- Are you a leader who has the following traits? Competitive Entrepreneurial Coachable Communicative Self-disciplined Auth...
- 5/28/2024 12:00:00 AM
Financial Advisor
- Taos Global Group Inc.
-
Chicago, IL
- Has entrepreneurial spirit and a desire to be successful; Be eager to help people, and cultivates and builds a long-term...
- 5/26/2024 12:00:00 AM
About Oak Lawn, Illinois
Oak Lawn is a village in Cook County, Illinois, United States. The population was 56,690 at the 2010 census.
Oak Lawn is a suburb of Chicago, located southwest of the city. It shares borders with the city in two areas but is surrounded mostly by other suburbs.
Oak Lawn is located at 41°42′54″N 87°45′12″W / 41.71500°N 87.75333°W / 41.71500; -87.75333 (41.715082, −87.753401).
According to the 2010 census, Oak Lawn has a total area of 8.59 square miles (22.25 km2), all land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Financial Counselor - Healthcare jobs
$40,856 to $51,034
Oak Lawn, Illinois area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Financial Counselor - Healthcare do?
Financial Counselor - Healthcare in Medford, OR
When you get the chance to familiarize yourself with the healthcare job description of financial counselors, you will learn that they are working professionals that go over insurances and the cost of procedures before admitting patients to the hospital.
December 07, 2019
Financial Counselor - Healthcare in Cedar Rapids, IA
If payments are rendered in cash, financial counselors also work in collecting payments and updating the bill records of patients.
January 10, 2020
Financial Counselor - Healthcare in Vincennes, IN
However, there are instances that financial counselors work at night or even during weekends.
December 03, 2019