STUDENT FINANCIAL SUPPORT SPECIALIST GRADE 10
VSC VSEA Bargaining Unit
BASIC FUNCTION
Serve as a point of escalation for students, prospective students, and parents related to financial aid, educational costs, aid eligibility, and student billing and payment, both in-person and virtually. Function as frontline support staff for students both in-person and virtually when coverage is needed. Provide excellent customer service as part of the Student Success organization.
ESSENTIAL DUTIES & RESPONSIBILITIES
SUPERVISION RECEIVED
Direct supervision received from Associate Director of Advising.
SUPERVISORY RESPONSIBILITY
Supervise student employees.
MINIMUM QUALIFICATIONS
Associate’s degree in appropriate discipline with two to four years relevant experience, or experience from which comparable knowledge and skills are acquired.
PREFERRED QUALIFICATIONS
Bachelor’s degree in appropriate discipline with two to four years relevant experience, or experience from which comparable knowledge and skills are acquired.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge:
Skills:
Abilities:
Location: Randolph campus
Vermont State University is a part of the Vermont State Colleges System (VSCS). VSCS values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VSCS strongly encourages applications from historically marginalized and underrepresented populations. VSCS is an equal opportunity employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact our HR office for assistance with accommodations at humanresources@vermontstate.edu.
NOTE: This job is subject to a fingerprint-supported criminal background check. Any offer of employment is contingent upon the satisfactory results of this check.
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