Fraud Detection Supervisor supervises fraud detection associates in their effort to detect possible customer fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Detection Supervisor researches, documents, and implements best practices in the industry with regard to fraud detection. Leads the most challenging and complex fraud investigations. Additionally, Fraud Detection Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Fraud Detection Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Fraud Detection Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Mandatory Skills:• Techno-functional BAs who can write use cases for APIs, Metadata, and similar tech architecture components.• Experience in Cards Dispute & Frauds domain• Excellent written and verbal communication skill• Experience in User Stories creation for the Functional Epics• Experience in Agile Development lifecycle methodology• Work closely with the software architects, development team members and product owners• Ability to work in large, collaborate teams to achieve organizational goals• Experience in Microservice development• (look for all product-based companies – FIS etc.)
Job Type: Full-time
Pay: $140.00 - $150.00 per year
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Work Location: On the road
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