Fraud Investigation Manager jobs in Framingham, MA

This role is responsible for performing Fraud Risk identification/prevention functions, such as monitoring alerts, analyzing account activity, and conducting investigations. The incumbent may also complete various analyses to support the Bank Secrecy Act compliance, and perform other duties as assigned by management.

• Responsible for fraud alert reviews, suspicious activity investigations, and assisting with the filing of Suspicious Activity Reports.
• Responsible for account/transaction monitoring through the use of various reports and the Bank’s Anti-Money Laundering/Fraud monitoring software.

• Actively works fraud investigations with internal and external business partners and reports to Bank Management on significant fraud/loss-related matters as they arise.
• Provides guidance, direction, and recommendations to management on transactions that are raised by business units as questionable, suspicious, or potentially fraudulent.
• Coordinates with the BSA team and various stakeholders across the organization to respond to, investigate, help resolve, and report on all fraud-related matters as required.
• Coordinates cross-functional communication and recommends appropriate action required to mitigate fraud loss while providing a positive customer experience.
• Stays abreast of evolving fraud/loss industry trends/threats, prevention initiatives/requirements, and best practices, including preventive tools and techniques.
• Perform additional duties as requested, needed or assigned.

• Adheres to the Bank’s confidentiality policy, code of ethics, and follows all policies and procedures relative to Bank policies, operating standards, procedures, laws, and regulations. Embraces industry best practices in fraud and banking.
• Fosters a culture of teamwork, transparency and accountability within the Bank.

• 1-3 years of similar or related experience and/or training; or equivalent combination of education and experience preferred.
• Bachelor’s Degree in Criminal Justice, Forensic Accounting, or other related field. A combination of education and experience will be considered.
• Certified Fraud Examiner (CFE) preferred.
• Knowledge of Fraud, the Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Assets Control regulations and Bank Policies.
• A demonstrated ability to build and promote teamwork, to work collaboratively with others, and a willingness to take on tasks and assignments proactively.
• Knowledge of applicable banking laws and procedures relevant to fraud mitigation and investigations.
• Strong and effective written and oral communication skills and an ability to write reports and business correspondence.
• Able to recognize operational and system control gaps and recommend solutions to management.
• Have a strong working knowledge of Excel, Word, and Outlook, and be comfortable learning and using new software.
• Must be self-motivated, professional, detail oriented organized and able to effectively handle multiple assignments and changing priorities.
• Strong communication skills, including effective business writing abilities and the ability to effectively present information to varied audiences.
• Ensure compliance with Federal and State Regulations including but not limited to Bank Secrecy Act and Anti Money Laundering in addition to Bank operation policies and procedures.
• Ability to adhere to Needham Bank’s Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, Do the Right Thing).

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At NB, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
From: Needham Bank