Fraud Investigation Supervisor supervises the development of policies and procedures for proactive fraud monitoring. Documents the current control process and recommends enhancements. Being a Fraud Investigation Supervisor collaborates investigation with appropriate business partners and local, state and federal authorities. Requires a bachelor's degree. Additionally, Fraud Investigation Supervisor typically reports to a manager or head of a unit/department. The Fraud Investigation Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Fraud Investigation Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
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United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 118-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.
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What We Offer:
Job Title - Fraud Specialist
Job Summary:
Under supervision of the Fraud Team Lead, the Fraud Specialist is responsible for independently assessing and processing fraud related calls to deliver a seamless dispute experience that deepens and strengthens customer relationships. These calls require initiative, accuracy, and sound judgement. It is imperative that the agent employ effective communication skills in all their interactions with customers and fellow bank employees. Position works closely with Call Center and Digital Banking.
General Description/Duties:
Requirements:
0 Fraud Investigation Supervisor jobs found in Macon, GA area