Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
This position works closely with first line business units, second line Enterprise Risk Management colleagues and external contacts (e.g., third parties) as a thought leader in the maturation of Rockland Trust’s second line of defense Fraud Risk Management and Identity Theft Red Flag Programs. The Fraud Risk Management Officer works with all levels of the organization and assists the Director of Operational Risk and the first line of defense in the identification, assessment and mitigation of fraud and identity theft red flag risks, including the evaluation of associated controls and metrics, in order to assess the Bank’s ability to manage fraud and identity theft risk to within risk appetite. Results will be documented in the Archer Governance, Risk and Compliance (GRC) system.
Clear All
0 Fraud Prevention Associate jobs found in Brockton, MA area