Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
$1,500 New Hire Sign-On Bonus - Fraud Specialist
First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, 2022 and 2023 is now accepting applications for a full-time Fraud Specialist. Applicants from Arkansas communities in or near any First Service Bank branch location are invited to apply. The candidate selected will work at the closest First Service Bank branch to their residence. It is preferred that applicants live within 30 miles of your nearest First Service Bank location. This is an excellent opportunity for individuals who enjoy providing superior customer service and would like to work with a professional team in a dynamic and growing banking environment.
The successful candidate for this position will be responsible for leading the prevention, detection, and mitigation of fraudulent activity that has a direct impact on First Service Bank and its customers. This role will use First Service Bank’s BSA/AML/Fraud monitoring software system to complete thorough investigations of potentially fraudulent activity in order to mitigate risk and protect the Bank from financial loss.
Candidates must possess at a minimum:
Education / Certification
Candidate must be available to work occasional evening and/or weekend hours to attend community events to promote First Service Bank. Must be available to work full-time Mondays through Fridays on-site.
This position offers a comprehensive, robust benefits package. To see the list of benefits offered, go to: https://firstservicebank.com/about/careers
First Service Bank is an Equal Opportunity Employer without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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