FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Comfort Suites in Ennis is hiring for Front Desk Agent. Shift hours are 3PM-11PM. Full time. Looking for someone who is friendly and has great customer service skills and is a hard worker. Needs to be familiar with using a computer and have decent typing skills. Duties will include: checking in guests, taking reservations, helping meet guest needs, maintaining cleanliness of hotel lobby and other public areas. Will go over more during training. Must be able to work weekends and holidays.
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
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Work Location: In person
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