FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Quality Inn & Suites is currently looking for a part time front desk agent/night auditor to work the weekend night audit shift Friday and Saturday 10:50PM-7AM /3) 2:50PM-11PM and three 3PM -11 PM shifts. Looking for the perfect person with excellent customer service skills, computer skills very organized and detailed. We are looking for someone that is detail oriented, can multi task and answer a multi line phone while taking excellent care of our guests. This position is required to check guests into and out of the hotel system, balance the books, and set up breakfast. Must be able to count change back to our cash paying guests. Basic cleaning of the lobby and common areas. If interested please apply in person 821 Poplar St. Must be able to pass a pre employment drug test as well as random test during the duration of employment. Please apply in person.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
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Work Location: In person
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