FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
FRONT DESK CLERK
About Concord:
Concord is a well-established and well-recognized full-service real estate firm headquartered in Beverly Hills, CA. Our services include real estate investment acquisition, commercial real estate and loan brokerage, property and asset management, property leasing, and construction management services. We are innovative, forward-thinking, and committed to providing our clients with superior service and representation.
Job Overview:
The Front Desk Clerk plays a key role at Concord. This position’s main responsibilities include helping with administrative duties, managing the front desk, and internal expense bill-backs. As a successful Front Desk Clerk, you will demonstrate a professional and friendly personality, with an uncompromising desire to deliver an exceptional customer experience to our team, partners, and visitors. Your role is to help maintain a pleasant work environment, ensure high levels of organizational effectiveness, organize expenses, and help various departments and divisions as needed.
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Job Type: Full-time
Pay: $18.00 - $21.50 per hour
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Work Location: In person
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