FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
- Assist with administrative tasks such as filing, data entry, and word processing
- Provide excellent customer service to clients and visitors
- Schedule hearings
- Prepare and organize court files
- Attend court hearings
- Collaborate with attorneys and other staff members to ensure smooth operations
Experience:
- Previous experience in a clerical or administrative role is preferred
- Knowledge of legal administrative procedures and terminology is a plus
- Strong organizational skills with the ability to prioritize tasks effectively
- Proficiency in word processing software and other office applications
- Attention to detail and accuracy in data entry and record keeping
- Excellent communication skills, both written and verbal
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Full-time
Pay: From $36,929.00 per year
Benefits:
Schedule:
Application Question(s):
Work Location: In person
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