FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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We are looking for a Patient Coordinator for our front desk to perform a variety of administrative and clerical tasks. As a Coordinator, you will be the first point of contact for our patients. some of our Coordinator’s duties include greeting established patients, welcome new patients to the office show them around. You will perform front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Coordinator, you should have a pleasant personality, as this is also a customer service role.
You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Coordinator’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards and efficiency. A level of agility is a must. Be an out of the box thinker and able to make a patient feel at ease. Especially in our current environment.
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Job Type: Full-time
Pay: $36,166.00 - $60,000.00 per year
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Work Location: In person
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