Front Desk Clerk, Sr. - Casino jobs in Towson, MD
Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Front Desk Clerk, Sr. - Casino jobs
Front Desk Clerk
- Meyer Jabara Hotels
-
Baltimore, MD
PART_TIME
- Front Desk Clerk Job Title: Front Desk Agent Status: NON-EXEMPT Reports to:GM Position Summary: The main functions of the Front Desk Agent is directly responsible for the prompt, efficient, and courteous check in and check out of guests. He or she is to ensure efficient communication with team members, vendors and guests. The Front Desk Agent must maintain a welcoming attitude and respond to all service questions and requests. He or she is also responsible for safeguarding both the hotel’s guests and its assets by following all established in the hotel’s policies and procedures. The Front Desk Agent is responsible for collecting monies for services rendered during a guest stay, and for meeting many other guests needs during their stay. Experience & Education: 1 to 2 years of experience in a hotel or a related field preferred High School diploma or equivalent required College course work in related field helpful Previous customer service experience strongly preferred. Ability to work with various types of equipment such as computer, Credit Card Authorization machine, projector, copier, scanner, other office equipment, telephone, two-way radio. Ability to work with Microsoft Office products and various other software programs. Requirements: Work Environment – Ability to work: Under variable temperature conditions Under variable noise levels Indoors Around dust and or mite hazards Long hours sometimes required. Physical Requirements: Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects Ability to work under variable temperatures and noise levels Near Vision - The ability to see details at close range Ability to bend, stretch, twist or reach with your body and arms Must be able to stand and/or walk for lengthy periods of time Mental Requirements: Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English Must be able to evaluate and select among alternative courses of action quickly and accurately Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions Multi-Lingual skills helpful Essential Duties & Functions: Approach all encounters with guests and employees in a friendly, service oriented manner Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations Positively interact with hotel guests Check guests in and out of the hotel Confirm payment method at check in and obtain full payment at check out Log all requests and confirm completion Direct guests to daily functions within the hotel Review PMS inventory and house count for availability and rates Book reservations for day of arrival or future stays Balance and prepare individual paperwork for closing shift Balance bank daily (which includes counting bank before beginning a shift and after shift closes) Maintain and market special guest programs Handle incoming/outgoing calls Take and deliver messages Be familiar with guest privacy Provide information about hotel Know emergency procedures Know VIP procedures Run copies and charge guests as needed Send faxes, Emails and charge as needed Run daily arrival report and annotate guest reservation/inform team of special requests Review changes in Policy and Procedure Distribute faxes, Emails, packages, and mail to guest services for delivery, or inform guest of receipt Stock and clean work space for next shift Distribute billing reports to hotel outlets Prepare key check inventory Block bus tours and notify Housekeeping Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention Non-Essential Duties: Other duties as assigned. Front Desk Clerk
- 16 Days Ago
Front Desk Clerk
- Tidewater Inn
-
Easton, MD
FULL_TIME
- Thank you for your interest in employment opportunities at the Tidewater Inn. We look forward to hearing from you! Send cover letter and resume with the position you are interested in to djones@baybea...
- 23 Days Ago
Hotel Front Desk Clerk
- Aloft Arundel Mills BWI Airport
-
Hanover, MD
FULL_TIME
- We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their...
- 6 Days Ago
Casino Credit Clerk - Full-Time - Maryland
- Live! Casino and Hotel Maryland
-
Hanover, MD
FULL_TIME
- Overview Why We Need Your Talents: Prepares and maintains documentation relating to customer casino credit, check cashing processing and maintenance of such accounts. Compensation: $16.00Hour tips Res...
- 1 Month Ago
Sr Talent Acquisition Specialist - Maryland
- Live! Casino and Hotel Maryland
-
Hanover, MD
FULL_TIME
- Overview Why We Need Your Talents: The secret behind great companies is, and always has been, great people. Our Talent Acquisition Specialists understand the importance of looking beyond the resume an...
- 3 Days Ago
Front desk
- Floyd's 99 Barbershop
-
Ellicott, MD
FULL_TIME
- Overview : Floyd's 99 Barbershop is looking for a Customer Service Coordinator to join our team. Are you an outgoing, customer-focused multi-tasker? If so, we would love to speak with you! What's in i...
- Just Posted
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0 Front Desk Clerk, Sr. - Casino jobs found in Towson, MD area
Front Desk Agent
- Fairfield Inn & Suites White Marsh
-
Nottingham, MD
- Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest servic...
- 4/26/2024 12:00:00 AM
Customer Service Receptionist (Full-time) - Bethesda
- Brilliant Earth LLC
-
Bethesda, MD
- **Brilliant Earth** **Customer Service Receptionist (Full-time) - Bethesda** **Sales and Customer Service - Bethesda, MD...
- 4/26/2024 12:00:00 AM
Front desk clerk
- Best Western Kent Narrows Inn
-
Stevensville, MD
- Job Description Job Description Make reservations, check in and out guests, handle cash transactions, run errands to roo...
- 4/25/2024 12:00:00 AM
Front Desk Agent
- Cambria Hotel Washington D.C Convention Center
-
Washington, DC
- Front Desk & Guest Care: We are looking for people that have a passion to serve others! Working at the front desk means ...
- 4/24/2024 12:00:00 AM
Front Desk Clerk
- Ladgov Corporation
-
Mount Rainier, MD
- Job title: Front Desk Clerk Location: Washington, DC Duties/Requirements: The candidate shall serve as the primary liais...
- 4/24/2024 12:00:00 AM
Front Desk Clerk
- Meyer Jabara Hotels, LLC
-
Baltimore, MD
- **Job Description** Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and tal...
- 4/23/2024 12:00:00 AM
Front Office Administrator
- Annapolis Micro Systems
-
Annapolis, MD
- Do you have a friendly, outgoing personality? Do you get satisfaction from providing solutions for other people? Do you ...
- 4/23/2024 12:00:00 AM
Front Office Administrator
- Annapolis Micro Systems
-
Annapolis, MD
- Job Description Job Description Our company is a close-knit group of professionals who are upbeat, talented and extremel...
- 4/22/2024 12:00:00 AM
About Towson, Maryland
Towson is located at 39°23′35″N 76°36′34″W / 39.39306°N 76.60944°W / 39.39306; -76.60944 (39.392980, −76.609562).
According to the United States Census Bureau, the CDP has a total area of 14.2 square miles (37 km2), of which, 14.0 square miles (36 km2) is land and 0.2 square miles (0.52 km2) (1.06%) is water.
The community is located immediately north of Baltimore City, inside the Beltway (I-695), east of I-83 and along York Road. Its census boundaries include Pikesville to the west, Lutherville and Hampton to the north, Parkville to the east, and Baltimore to the south.
Major neighborhoods...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$38,081 to $55,976
Towson, Maryland area prices
were up 1.5% from a year ago
were up 1.5% from a year ago