Front Desk Clerk, Sr. - Casino jobs in Vancouver, WA

job Summary:

PT Summer Positition: Responsible for checking guests in and out. Upon guest’s arrival, ensures that all information is complete, including guest’s name, address, and method of payment. Validates method of payment upon guest’s arrival and departure. Performs cashier functions, ensuring that all charges are appropriately posted. Performs customer service functions at front desk including answering incoming and internal calls, directing callers to the appropriate guest or resort personnel and assisting guests with calling needs. Hands out towels, rents movies and recreation equipment, gives directions to areas attractions, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Indicated as follows. Other duties may be assigned.

• Greets, registers, and assigns rooms to guests. Issues room key and provides directions to the room assigned.
• General duties such as stocking towels, filling the vending machine, copying area information sheets, maps, etc.
• Transmits and receives telephone messages.
• Answers inquiries pertaining to resort services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Keeps records of room availability and guests’ accounts.
• Computes bills, collects payments, and makes change for guests.
• Makes and confirms reservations.
• Posts charges such as room, Bonus Time, Vacation Time, or telephone, to guest’s folios.
• Makes restaurant, transportation, or entertainment reservations, and arranges for tours.
• Helps with the planning and implementation of resort sponsored activities.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Holidays
• Night shift
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Work Location: In person