Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Have some computer skills, customer service skills, hospitality experience preferred. Candidate must be punctual and flexible with schedule changes. Must be able to learn and pick up requested tasks easily and be willing to be responsible for the hotel during your shift. Must have reliable transportation. Willing to work weekends, nights and some holidays and rotate on call. Training will be provided. Please come to the hotel and fill out an application. Pay based on experience.
Work Remotely
Job Type: Part-time
Pay: From $10.00 per hour
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Work Location: In person
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